Luxury Sales Associate - V&A Waterfront

Browns Jewellers; Cape Town; On-site; ZAR 120,000 - 200,000; Full time

Job summary

Browns Jewellers in Cape Town seeks a Luxury Sales Associate to deliver exceptional client service and expert product knowledge in a refined luxury environment. You will welcome clients, build lasting relationships, present our fine jewellery with confidence, and work towards sales targets with uncapped commission that rewards performance.

Training will develop your selling skills and product knowledge, supporting a long-term career in luxury retail.

Qualifications

• Experience in retail or luxury sales is an advantage, but training will be provided.

Responsibilities

• Welcome and engage with clients, creating a warm and personalised luxury experience.
• Build genuine relationships and become a trusted advisor to your clients.
• Present and sell our fine jewellery collections with confidence and product knowledge.
• Work towards and exceed sales targets, with uncapped commission rewarding your performance.
• Follow up with clients and develop lasting relationships that drive repeat business.
• Stay up to date with our collections, craftsmanship, product launches and the world of luxury jewellery.
• Represent the Browns brand with elegance, professionalism and confidence.

Job description

At Browns, selling jewellery is about more than a transaction. It’s about understanding what matters to each client, creating memorable experiences and helping them find something they’ll treasure for years to come.

As a Luxury Sales Associate, you’ll step into the role of a Jewellery Advisor, combining your sales ability with exceptional client service, product knowledge and a genuine passion for luxury.

What You’ll Do

Build Your Career in Luxury Jewellery

At Browns, selling jewellery is about more than a transaction. It’s about understanding what matters to each client, creating memorable experiences and helping them find something they’ll treasure for years to come.

As a Luxury Sales Associate, you’ll step into the role of a Jewellery Advisor, combining your sales ability with exceptional client service, product knowledge and a genuine passion for luxury.

What You’ll Do

• Welcome and engage with clients, creating a warm and personalised luxury experience.
• Build genuine relationships and become a trusted advisor to your clients.
• Present and sell our fine jewellery collections with confidence and product knowledge.
• Work towards and exceed sales targets, with uncapped commission rewarding your performance.
• Follow up with clients and develop lasting relationships that drive repeat business.
• Stay up to date with our collections, craftsmanship, product launches and the world of luxury jewellery.
• Represent the Browns brand with elegance, professionalism and confidence.

Why Browns?

• Earn Without a Ceiling Enjoy a competitive basic salary with uncapped commission, so your earning potential grows with your performance.
• Be Part of a Legacy Join a proudly South African, family-owned luxury jewellery business founded in 1934, with a growing international presence.
• Master the Art of Luxury Our training and development will give you the product knowledge, selling skills and confidence to succeed in the luxury environment.
• Grow With Us Whether you're building a long-term career in luxury retail or looking to take your next step, there are opportunities to grow within the Browns Family.
• More Than Just Sales From client relationships and product launches to coaching, competitions and recognition, you'll be part of an environment where achievement is celebrated.

Requirements

What You Bring

• While an undergraduate degree is preferred, we value enthusiasm, ambition, and a talent for sales above all.
• Experience in retail or luxury sales is an advantage, but if you have the right drive and presentation, we’ll provide the training you need.
• A flexible schedule is key, as our boutique thrives during peak retail hours, including weekends