Luxury Safari Lodge Front Desk & Guest Experience

Bushwise; uMnambithi; Vor Ort; ZAR 180.000 - 280.000; Vollzeit

Zusammenfassung

Nambiti Private Game Reserve (Lodge) is seeking a hands-on Front Office Anchor to manage reception and guest relations at a luxury safari lodge in Ladysmith, South Africa. You will thrive on guest interaction, lodge coordination and supporting hosting duties to ensure a flawless guest experience.

The role involves guest check-ins/outs, coordinating with housekeeping and kitchen teams, and assisting with hosting meals, activities and events while maintaining premium service standards.

Qualifikationen

• Experience in luxury lodge or high-end hospitality
• Confident, guest-facing personality with excellent people skills
• Experience with hospitality or reservations software (Opera or Semper)
• Valid driver’s license and own transport

Aufgaben

• Guest check-ins and check-outs; front office coordination
• Deliver warm, professional guest service at all times
• Assist with hosting guest meals, activities and events
• Manage guest communication, schedules and daily lodge flow
• Handle guest records, billing support and admin tasks
• Coordinate with housekeeping, kitchen and guiding teams
• Uphold luxury lodge service standards

Kenntnisse

Guest facing

People skills

Front office coordination

Tools

Opera Reviews

Semper

Jobbeschreibung

Nambiti Private Game Reserve (Lodge) is seeking a hands-on Front Office Anchor to manage reception and guest relations at a luxury safari lodge in Ladysmith, South Africa. You will thrive on guest interaction, lodge coordination and supporting hosting duties to ensure a flawless guest experience.

The role involves guest check-ins/outs, coordinating with housekeeping and kitchen teams, and assisting with hosting meals, activities and events while maintaining premium service standards.