RECEPTIONIST

Zohorecruit; uMnambithi; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Nambiti Private Game Reserve (Lodge) is seeking a hands-on Front Office Anchor to manage reception and guest relations at a luxury safari lodge in Ladysmith, South Africa. You will thrive on guest interaction, lodge coordination and supporting hosting duties to ensure a flawless guest experience.

The role involves guest check-ins/outs, coordinating with housekeeping and kitchen teams, and assisting with hosting meals, activities and events while maintaining premium service standards.

Qualifications

• Experience in luxury lodge or high-end hospitality
• Confident, guest-facing personality with excellent people skills
• Experience with hospitality or reservations software (Opera or Semper)
• Valid driver’s license and own transport

Responsibilities

• Guest check-ins and check-outs; front office coordination
• Deliver warm, professional guest service at all times
• Assist with hosting guest meals, activities and events
• Manage guest communication, schedules and daily lodge flow
• Handle guest records, billing support and admin tasks
• Coordinate with housekeeping, kitchen and guiding teams
• Uphold luxury lodge service standards

Skills

Guest facing

People skills

Front office coordination

Tools

Opera Reviews

Semper

Job description

Ladysmith, South Africa | Posted on 10/08/2026

Luxury Safari Lodge -Nambiti Private Game Reserve

A luxury safari lodge in Nambiti Private Game Reserve is seeking a professional,guest-focused FOH Anchor to manage reception and guest relations. This is a **hands-on role** suited to someone who thrives on guest interaction, lodge coordination, and supporting hosting duties.

Responsibilities

• Guest check-ins, check-outs, and front office coordination
• Deliver warm, professional guest service at all times
• Assist with hosting guest meals, activities, and events when required
• Manage guest communication, schedules, and daily lodge flow
• Handle guest records, billing support, and admin tasks
• Liaise with housekeeping, kitchen, and guiding teams
• Uphold luxury lodge service standards

Requirements

• Previous experience in a luxury lodge or high-end hospitality environment
• Confident, guest-facing personality with excellent people skills
• Experience with hospitality or reservations software - **essential**
• Valid driver’s license and own transport
• Opera or Semper experience advantageous
• 3 weeks on / 1 week off
• Opportunity for growth within the luxury safari lodge