Luxury Safari Camp Manager

The Good Human (Pty)Ltd; Bela-Bela; On-site; ZAR 179,000 - 201,000; Full time

Benefits offered by this job

Provident Fund Contribution

Job summary

Kwafubesi is seeking an experienced Camp Manager in Limpopo to oversee all operations, guest relations, and team leadership. You will ensure a seamless guest journey, manage the Kwafubesi team, and drive high service standards across reception, dining, housekeeping, and activities.

The role requires 5+ years in hospitality leadership, exceptional guest relations, and a passion for luxury safari experiences.

Qualifications

• Minimum of 5 years leadership experience in hospitality or tourism.
• Strong leadership and people-management skills.
• Excellent guest relations and communication abilities.
• Proven experience managing the full guest journey.
• Knowledge of backstock management, stock control, and financial procedures.
• Exceptional time management and organisational skills.
• Passion for hospitality and delivering luxury service.

Responsibilities

• Ensure every guest receives a warm, personalised, and memorable experience from arrival to departure.
• Oversee guest arrivals, departures, meal times, and special occasions, maintaining high standards of service.
• Monitor guest satisfaction, address concerns proactively, and ensure all preferences and special requests are fulfilled.
• Build strong relationships with guests while upholding discretion, professionalism, and privacy.
• Drive upselling opportunities across beverages, activities, private experiences, and retail.
• Lead, motivate, and manage the Kwafubesi team through daily briefings and ongoing performance management.
• Conduct regular inspections of guest tents, public areas, and back-of-house spaces to maintain luxury standards.
• Oversee housekeeping, maintenance, and stock levels, ensuring the camp's presentation remains impeccable.
• Work closely with culinary and service teams to ensure meal experiences and dining occasions meet luxury expectations.
• Manage operational administration, including stock control, revenue tracking, and accurate billing.
• Liaise with Head Office and senior management to meet operational and financial targets.
• Uphold health, safety, hygiene, and security standards while fostering an environment of conservation and responsible tourism.

Skills

Leadership

Guest relations

Communication

Time management

Organisational skills

Job description

Kwafubesi is seeking an experienced Camp Manager in Limpopo to oversee all operations, guest relations, and team leadership. You will ensure a seamless guest journey, manage the Kwafubesi team, and drive high service standards across reception, dining, housekeeping, and activities.

The role requires 5+ years in hospitality leadership, exceptional guest relations, and a passion for luxury safari experiences.