Luxury Retail Specialist - Clienteling & Sales (Mossel Bay)

Placements24; Mossel Bay; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Commission

Staff discounts

Training programs

Job summary

Placements24 in Mossel Bay, Western Cape, seeks a Luxury Retail Sales Associate to deliver an exceptional shopping experience for discerning clients. You will build lasting relationships, showcase the collection, and drive high-end sales with poise and personalized service.

You will greet clients, provide expert product knowledge, manage transactions, and maintain pristine store presentation while collaborating with the team to exceed targets and uphold brand standards in a luxury environment.

Qualifications

• Experience in luxury retail or high-end customer service.
• Ability to understand and communicate luxury brand features.
• Strong interpersonal and persuasive skills.
• Polished, professional demeanor and client relationship focus.

Responsibilities

• Greet clients warmly and understand their needs.
• Provide expert knowledge on brand collections and craftsmanship.
• Assist clients in selecting products and build rapport.
• Achieve sales targets through clienteling and proactive selling.
• Maintain immaculate presentation of the sales floor and brand standards.
• Process transactions accurately and handle stock and payments.
• Develop long-term client relationships through follow-up services.
• Address inquiries and resolve issues with discretion.
• Stay updated on product knowledge and industry trends.
• Collaborate with store team for a seamless customer experience.

Skills

Luxury retail

Clienteling

Sales skills

Communication

Teamwork

Tools

POS systems

Inventory management

Job description

Placements24 in Mossel Bay, Western Cape, seeks a Luxury Retail Sales Associate to deliver an exceptional shopping experience for discerning clients. You will build lasting relationships, showcase the collection, and drive high-end sales with poise and personalized service.

You will greet clients, provide expert product knowledge, manage transactions, and maintain pristine store presentation while collaborating with the team to exceed targets and uphold brand standards in a luxury environment.