Luxury Lodge Assistant Manager — Hands-On Guest Service

HotelJobs; KwaZulu-Natal; On-site; ZAR 180,000 - 260,000; Full time

Job summary

HotelJobs is hiring an Assistant Manager for a luxury lodge in Manyoni, KwaZulu-Natal. The role requires hands-on leadership, independence, and a proactive approach within a small team.

You will support daily lodge operations, handle guest and camp issues, manage staff respectfully, maintain high service standards, and assist the Lodge Manager with operational needs. Experience of at least 1 year, a valid driver’s license, and First Aid Level 1 are preferred.

Qualifications

• Minimum 1 year’s experience in a similar role.
• Valid Driver’s Licence.
• Valid First Aid Level 1 preferred.
• Luxury lodge or hospitality experience advantageous.
• Strong interpersonal and communication skills.
• Confident and respectful approach to staff management.
• Ability to handle camp issues independently and use initiative.
• Ability to work well under pressure and remain calm in challenging situations.

Responsibilities

• Assist with the smooth day-to-day operation of the lodge.
• Handle guest and camp-related issues confidently and professionally.
• Work independently and make sound decisions when required.
• Support and manage staff in a respectful and professional manner.
• Assist with maintaining high guest service standards.
• Take a hands-on approach to lodge operations and assist wherever needed.
• Support the Lodge Manager with daily operational requirements.
• Maintain a positive and professional team environment.

Skills

Interpersonal skills

Communication skills

Staff management

Calm under pressure

Proactive initiative

Education

Driver's Licence

First Aid Level 1

Job description

HotelJobs is hiring an Assistant Manager for a luxury lodge in Manyoni, KwaZulu-Natal. The role requires hands-on leadership, independence, and a proactive approach within a small team.

You will support daily lodge operations, handle guest and camp issues, manage staff respectfully, maintain high service standards, and assist the Lodge Manager with operational needs. Experience of at least 1 year, a valid driver’s license, and First Aid Level 1 are preferred.