Luxury Hotel Housekeeping & Linen Specialist

Fairmont Hotels & Resorts; Cape Town; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Fairmont Hotels & Resorts in Cape Town seeks a proactive Housekeeping Attendant to support our luxury guest experience. You will ensure linen exchange, deliver supplies, vacuum corridors, and respond promptly to guest requests while upholding Fairmont Core standards. Fluent English and strong customer-service mindset are essential.

Previous housekeeping or hotel experience, especially in a 5-star setting, is highly desirable. You thrive under pressure and enjoy working as part of a dynamic team.

Qualifications

• Fluency in English essential.
• Verbal English proficiency essential.
• Experience in hotel housekeeping desirable.
• Experience in customer service desirable.
• Experience in 5-star property desirable.
• Dynamic, energetic and thrives under pressure.

Responsibilities

• Ensure the highest levels of guest service through Fairmont standards and policies.
• Manage linen exchange and delivery, and maintain pantry stock according to par-stock.
• Vacuum corridors and staircases; assist with daily tasks in housekeeping.
• Report any health & safety hazards and assist in training new staff.

Skills

Fluent English

Verbal English

Customer service

Hotel experience

Job description

Fairmont Hotels & Resorts in Cape Town seeks a proactive Housekeeping Attendant to support our luxury guest experience. You will ensure linen exchange, deliver supplies, vacuum corridors, and respond promptly to guest requests while upholding Fairmont Core standards. Fluent English and strong customer-service mindset are essential.

Previous housekeeping or hotel experience, especially in a 5-star setting, is highly desirable. You thrive under pressure and enjoy working as part of a dynamic team.