Luxury German-Speaking Travel Concierge

Ten Group; South Africa; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Hybrid Working

Remote Working Options

Paid Time Off

Relocation support

Employee Discounts

Medical Aid Contribution

Job summary

Ten Lifestyle Group in South Africa is seeking a German-speaking Luxury Travel Consultant to design tailor-made journeys for a sophisticated clientele. You will combine travel expertise with a passion for luxury, trends, and service quality, acting as the trusted contact for clients seeking exceptional experiences worldwide.

Responsibilities include advising premium cardholders by phone and email in German and English, handling inquiries from quote to billing, and making reservations with

Qualifications

• Excellent language skills in professional German and English (C2).
• Several years of professional experience in the travel industry, a tour operator or a travel agency.
• GDS knowledge (preferably Amadeus).
• Strong passion for travel, gastronomy, events and culture.
• Service-oriented, flexible and able to work under pressure.
• Ability to work 5 days per week between 06:00 and 22:00 SAST (Sunday-Thursday or Tuesday-Saturday).
• Legal right to live and work in South Africa without visa sponsorship.

Responsibilities

• Advising premium cardholders by phone and email in German and English.
• Handling inquiries from quote preparation to billing for individual trips.
• Making reservations with airlines, hotels, and travel agencies.
• Creating tailored offers, travel documents, and detailed itineraries.
• Advising and facilitating unique travel experiences and promoting special offers.

Skills

German language (C2)

English language (C2)

GDS knowledge (Amadeus)

Travel advisory

Customer service

Tools

Amadeus GDS

Job description

Ten Lifestyle Group in South Africa is seeking a German-speaking Luxury Travel Consultant to design tailor-made journeys for a sophisticated clientele. You will combine travel expertise with a passion for luxury, trends, and service quality, acting as the trusted contact for clients seeking exceptional experiences worldwide.

Responsibilities include advising premium cardholders by phone and email in German and English, handling inquiries from quote to billing, and making reservations with