About the Role
Our client, a premier event and catering service provider in the Richards Bay, KwaZulu-Natal region, is seeking a dedicated and experienced Luxury Event Catering Supervisor. This role is crucial for overseeing the seamless execution of high-end events, ensuring impeccable service standards and client satisfaction. The ideal candidate will possess a keen eye for detail, exceptional leadership abilities, and a passion for delivering unforgettable guest experiences. You will be responsible for managing event staff, coordinating with chefs and clients, and ensuring all logistical aspects of events are handled with precision and flair. This is a prime opportunity to contribute to prestigious events in the beautiful coastal city of Richards Bay .
Key Responsibilities
- Supervise and lead catering staff during events, providing clear direction and support.
- Ensure all service standards, presentation, and hygiene protocols are strictly adhered to.
- Coordinate with the culinary team to ensure timely and accurate preparation and plating of food.
- Liaise directly with clients on-site to address any immediate needs or requests, ensuring a high level of satisfaction.
- Manage event setup and breakdown, ensuring adherence to floor plans and client specifications.
- Oversee inventory of event supplies, including linens, tableware, and serving equipment.
- Train new staff members on service standards, event procedures, and safety protocols.
- Troubleshoot and resolve any issues that arise during events promptly and effectively.
- Maintain a professional and engaging presence during events, representing the brand with excellence.
- Conduct post-event debriefings with staff to identify areas for improvement.
Requirements
- Minimum of 3 years of experience in event supervision, catering, or hospitality management.
- Proven ability to lead and motivate a team effectively.
- Strong understanding of food and beverage service standards and etiquette.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients and staff.
- Detail-oriented with a strong focus on quality and presentation.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules.
- Problem-solving skills and the capacity to remain calm and efficient under pressure.
- Knowledge of health and safety regulations in a food service environment.
- Experience in luxury or high-end event catering is highly preferred.
- A positive attitude and a commitment to providing exceptional customer service.
Benefits
- Our client offers a competitive salary, reflecting the importance of this role, along with potential for bonuses based on event success.
- Benefits include medical aid contributions and opportunities for professional development within the luxury catering sector.
- This role is based in Richards Bay, KwaZulu-Natal , offering a chance to work in a scenic coastal environment.
- Join a dedicated team that prides itself on delivering world-class catering experiences.
- We provide a supportive work environment where your contributions are recognized and valued, fostering career growth in the hospitality industry.