Luxury Brand Ambassador & Sales Expert

CaRRoL BoYeS; Durban; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Carrol Boyes in Durban is seeking a Brand Ambassador to be the face of the brand in our premium retail environment. You will engage customers, showcase our designed functional art, provide expert product knowledge, and deliver a high-standard shopping experience.

The role focuses on customer service, achieving sales targets, maintaining store presentation, handling transactions, and supporting launch events.

Qualifications

• Matric / Grade 12 or equivalent.
• Previous retail or customer service experience preferred.
• Experience in a customer-facing environment advantageous.

Responsibilities

• Deliver exceptional customer service that reflects luxury standards.
• Engage customers to understand needs and recommend products.
• Demonstrate strong product knowledge and care instructions.
• Build relationships to encourage repeat business and loyalty.
• Achieve daily, weekly, and monthly sales targets.
• Handle queries, exchanges, and service concerns professionally.
• Represent the brand with a professional appearance and presentation.
• Maintain store standards, visuals, and stock safety.
• Process sales transactions accurately and perform till reconciliations.
• Support with merchandising, promotions, and in-store events.

Skills

Customer service

Communication

Presentation

Sales focus

Attention to detail

Work under pressure

Team player

Accountability

Integrity

Education

Matric / Grade 12

Job description

Carrol Boyes in Durban is seeking a Brand Ambassador to be the face of the brand in our premium retail environment. You will engage customers, showcase our designed functional art, provide expert product knowledge, and deliver a high-standard shopping experience.

The role focuses on customer service, achieving sales targets, maintaining store presentation, handling transactions, and supporting launch events.