Logistics Specialist (873)

Teleperformance; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Teleperformance in Cape Town is seeking an experienced Transport Coordinator for night shifts to oversee staff movement and ensure seamless coordination with drivers, clients and internal teams. You will create and manage waybills, schedule dispatch, track routes and uphold safety standards.

Use a Transportation Management System to plan, monitor, and optimize routes, while maintaining detailed transport invoices and shift handover reports. Strong communication and organization are essential.

Qualifications

• Proven experience creating and managing waybills for transport operations.
• Hands-on transport coordination experience, preferably in night shifts.
• Familiarity with Transportation Management Systems (TMS) is advantageous.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to stay calm and focused during high-pressure situations.
• Night shift availability, including weekends on a rotation.

Responsibilities

• Prepare, create and manage accurate waybill documentation.
• Coordinate and monitor timely dispatch and delivery of vehicles.
• Utilize TMS or mobility app to plan, track, and optimize routes.
• Communicate with drivers, clients and internal teams to resolve issues.
• Resolve logistical challenges promptly to maintain service standards.
• Maintain detailed records of invoices and transport data.
• Assist with shift reports and handovers between shifts.
• Ensure compliance with transportation regulations and safety protocols.

Skills

Waybill creation

Transport coordination

Night shift experience

TMS knowledge

Organizational skills

Communication skills

MS Office

Tools

MS Office

Job description

Overview

We are seeking an experienced and detail-oriented Transport Coordinator to join our team. In this night shift role, you will oversee the efficient movement of staff and ensure seamless coordination between various stakeholders. You will play a critical role in creating and managing waybills, scheduling, and tracking while ensuring compliance with company and industry standards.

Qualifications

• Proven experience in waybill creation and transport coordination, preferably in a night shift role.
• Proficiency with the specific geo and area (logistical landscape).
• Familiarity with transportation management systems (TMS) is advantageous.
• Exceptional organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to remain calm and composed in high-pressure situations.
• Night shift work environment, requiring flexibility and availability Monday to Sunday on a shift basis.
• Extended periods of sitting or standing.
• Exposure to dynamic and fast‑paced logistics operations.

Responsibilities

• Prepare create and manage accurate waybills documentation.
• Coordinate and monitor the timely dispatch and delivery of vehicles.
• Utilize Transportation Management Systems (TMS) or mobility application to plan, track, and optimize routes.
• Communicate effectively with drivers, clients, and internal teams to address any delivery or operational issues.
• Resolve logistical challenges promptly and efficiently to maintain service standards.
• Maintain detailed records of invoices and other transport‑related data.
• Assist with shift reports and updates to ensure smooth handovers between shifts.
• Ensure compliance with all transportation regulations and safety protocols.