Product Support and Logistics Specialist
Product Support and Logistics Specialist
Date: Oct 13, 2026
Req ID:
Location:
Johannesburg, ZA
Workplace Type: Onsite
Employment Duration: Permanent
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
Our Marketing team iscommittedto excellence,deliveringindustry-leading products and servicesefficientlyand cost-effectively.We are seeking a Product Support and Logistics Specialist to join our team. The successful candidate will primarily be based at the Kestel Logistics Facility in Bethlehem / Kestel.This role coordinatesproduct readiness, logistics administration, equipment documentation and stakeholder support for units at the Kestel Logistics Facility.Working under moderate guidance from the on-site Product Support Specialist, theroleanalysesequipment status, managespreparation priorities,maintainsaccurate records andsupportsprofessional handover to dealers and distributors.
**Your Impact**
**A. Product support coordination and equipment readiness**
- Coordinate shipping shortages, transport damage, PDI progress, accessories and equipment preparation to meet OEM standards.
- Review arrival inspections and documentation, track readiness actions and elevate missing, damaged or non-compliant items.
- Prepare and fit machines with accessories, missing parts and or replace damaged parts to ensure machine readiness.
- Strip machines of parts or accessories to support part supply shortages as approved and deemed necessary.
- Support dealer and distributor handovers by confirming, documentation, cleaning of equipment, readiness checks and release requirements.
- Maintain accurate records and provide clear status updates and escalation notes to support timely decisions.
**B. Training, events and demonstration coordination**
- Coordinate equipment preparation for training, show days, field days and demonstrations.
- Liaise with relevant teams and providers to confirm equipment availability, site readiness and shipping documentation.
- Track the return, condition and storage of demo or training units and document follow-up actions.
**C. Logistics, warehousing and stock management**
- Inspect and document incoming equipment condition, including damage, missing items, specification, cleanliness and overall condition.
- Support stock-takes, reconciliations, equipment movement, organised storage, housekeeping and safe warehousing.
- Coordinate dealer and distributor shipment readiness in line with SOPs, documentation and release requirements.
- Maintain supporting records and verify equipment, attachments, keys, manuals, loose parts and documents before dispatch.
**D. Health, safety and teamwork**
- Apply site health and safety procedures around machinery, tools, transport equipment and warehouse operations.
- Promote accurate reporting of hazards, incidents, near misses and unsafe conditions, and communicate follow-up actions.
- Collaborate with internal teams, logistics providers and dealer or distributor contacts to support changing priorities.
**Your Experience and Qualifications**
- Relevant diploma, degree or equivalent work experience in supply chain, logistics, administration, agricultural mechanization, product support or related discipline.
- 2 - 5 years of working knowledge and experience in own discipline, with exposure to equipment assembly and readiness, logistics coordination, stock control, documentation management or dealer support operations.
- Strong computer literacy, including MS Office, electronic checklists, stock records, reporting tools, photographs and document control.
- Understanding agricultural equipment or machinery terminology would be advantageous, but the role is primarily focused on professional coordination, analysis, documentation and process support.
- Valid driver's license, own transport and willingness to travel when operationally required.
- Role is based at the Kestel Logistics Facility and requires regular coordination across office, warehouse and equipment storage environments.
- May require site walks, equipment inspections, documentation checks, interaction with logistics providers and exposure to warehouse or outdoor conditions.
- Flexibility required to support training days, show days, demonstration events and urgent dealer or distributor dispatch priorities.
**Your Benefits**
AGCO South Africa offers a value proposition to our employees, whereby we value our employees, teamwork and have a welcoming culture, inspired by our 3 Tractors at the Main building entrance. Our employee benefits / programmes are benchmarked within the market and with AGCO globally. These include
- Health Insurance Benefits (Day-to-day & Major medical care needs)
- Risk Insurance Benefits (Disability, Life Cover, etc.)
- Retirement Planning Benefits
- Free Employee Assistance Programmes (EAP) to cater for those life events / unforeseen circumstances causing stress or when good, confidential advice & support is needed.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers.
**Job Segment:** Logistics, Machinist, Supply Chain, Agricultural, Warehouse, Operations, Manufacturing, Agriculture