Logistics Customer Service Specialist: Contract Warehousing

Oxyon People Solutions; Johannesburg; Presencial; ZAR 223.200 - 390.600; Jornada completa

Descripción de la vacante

A logistics solutions provider is seeking a detail-oriented Customer Service Specialist to manage customer interactions and ensure order accuracy in a fast-paced logistics environment. Key responsibilities include processing orders, communicating with clients, and resolving issues. Candidates should possess a degree in Logistics, Supply Chain, or related fields, and have experience with warehouse management systems. Strong communication skills and the ability to handle financial reporting are essential for success in this role.

Formación

• Bachelor’s Degree or Diploma in Logistics, Supply Chain, Business, or Finance.
• Strong background in distribution or warehousing operations.
• Experience with WMS systems (K-Motion or similar).

Responsabilidades

• Process customer orders received via email and EDI.
• Communicate order status and discrepancies.
• Ensure accurate invoicing and reporting.

Conocimientos

Customer service excellence

Order processing

Data management

Communication skills

Problem-solving

Educación

Bachelor’s Degree / Diploma in Logistics, Supply Chain, Business, or Finance

Herramientas

Warehouse Management System (WMS)

Microsoft Excel

MS Office

Descripción del empleo

A logistics solutions provider is seeking a detail-oriented Customer Service Specialist to manage customer interactions and ensure order accuracy in a fast-paced logistics environment. Key responsibilities include processing orders, communicating with clients, and resolving issues. Candidates should possess a degree in Logistics, Supply Chain, or related fields, and have experience with warehouse management systems. Strong communication skills and the ability to handle financial reporting are essential for success in this role.