Loan Operations Administrator: Grow in Banking & Service

Placements24; Upington; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

On-the-job training

Job summary

Placements24 in Upington seeks a diligent Loan Administrator to manage loan portfolios and support the branch in day-to-day processing, servicing, and client communications. This role focuses on accurate loan origination, disbursement, and repayment activities within the banking and finance sector.

The successful candidate will demonstrate strong organizational skills, attention to detail, and customer service orientation, with 1–3 years in admin or banking settings.

Qualifications

• High school diploma or equivalent; certificate/diploma in Administration, Finance, or related field is advantageous.
• 1–3 years in administrative or customer service roles, preferably in financial services or banking.
• Proficiency with office software and familiarity with loan management systems is a plus.

Responsibilities

• Process loan applications, including data entry and document verification.
• Coordinate loan disbursements, ensuring conditions are met before funds release.
• Manage loan servicing activities: payments, account updates, statements.
• Respond to client inquiries regarding loan status, payments, and account details.
• Maintain accurate loan files, physical and digital, per record-keeping policies.
• Monitor portfolios for delinquencies and escalate issues accordingly.
• Liaise with internal departments and external parties for loan processing.

Skills

Data entry

Attention to detail

Customer service

Office software

Education

High school diploma

Certificate in Administration/Finance

Tools

Loan management systems

MS Word/Excel/Outlook

Job description

Placements24 in Upington seeks a diligent Loan Administrator to manage loan portfolios and support the branch in day-to-day processing, servicing, and client communications. This role focuses on accurate loan origination, disbursement, and repayment activities within the banking and finance sector.

The successful candidate will demonstrate strong organizational skills, attention to detail, and customer service orientation, with 1–3 years in admin or banking settings.