Loan Administrator

Placements24; Upington; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

On-the-job training

Job summary

Placements24 in Upington seeks a diligent Loan Administrator to manage loan portfolios and support the branch in day-to-day processing, servicing, and client communications. This role focuses on accurate loan origination, disbursement, and repayment activities within the banking and finance sector.

The successful candidate will demonstrate strong organizational skills, attention to detail, and customer service orientation, with 1–3 years in admin or banking settings.

Qualifications

• High school diploma or equivalent; certificate/diploma in Administration, Finance, or related field is advantageous.
• 1–3 years in administrative or customer service roles, preferably in financial services or banking.
• Proficiency with office software and familiarity with loan management systems is a plus.

Responsibilities

• Process loan applications, including data entry and document verification.
• Coordinate loan disbursements, ensuring conditions are met before funds release.
• Manage loan servicing activities: payments, account updates, statements.
• Respond to client inquiries regarding loan status, payments, and account details.
• Maintain accurate loan files, physical and digital, per record-keeping policies.
• Monitor portfolios for delinquencies and escalate issues accordingly.
• Liaise with internal departments and external parties for loan processing.

Skills

Data entry

Attention to detail

Customer service

Office software

Education

High school diploma

Certificate in Administration/Finance

Tools

Loan management systems

MS Word/Excel/Outlook

Job description

About the Role

Our client is seeking a diligent and organized Loan Administrator to manage loan portfolios and provide essential support to their Upington branch. This role is crucial for ensuring the smooth operation of loan processing, servicing, and client communication within the banking and finance sector. You will handle administrative tasks related to loan origination, disbursement, and repayment, ensuring accuracy and compliance with company policies and regulatory standards. This is an excellent opportunity for an administrative professional to gain valuable experience in the Northern Cape financial landscape.

Key Responsibilities

• Process loan applications, including data entry, verification of documents, and submission for approval.
• Coordinate loan disbursements, ensuring all conditions are met prior to release of funds.
• Manage loan servicing activities, including payment processing, account updates, and statement generation.
• Respond to client inquiries regarding loan status, payments, and account details in a professional and timely manner.
• Maintain accurate and organized loan files, both physical and digital, ensuring compliance with record-keeping policies.
• Assist in monitoring loan portfolios for potential delinquencies and elevate issues as needed.
• Liaise with internal departments and external parties as required for loan processing and administration.

Requirements

• High school diploma or equivalent; a certificate or diploma in Administration, Finance, or a related field is an advantage.
• 1-3 years of experience in an administrative or customer service role, preferably within the financial services or banking industry.
• Proficiency in using office software (e.g., Microsoft Word, Excel, Outlook) and familiarity with loan management systems is a plus.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Good communication and interpersonal skills, with a customer-oriented approach.
• Understanding of basic loan principles and financial terminology is beneficial.

Benefits

• Competitive salary with potential for annual review and increase.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for on-the-job training and professional development.
• A supportive team environment within a reputable banking institution .
• Exposure to various aspects of loan management and the broader financial services industry.