Live-In Residential Learner Coordinator & Safety Lead

Babylonstoren; Franschhoek; On-site; ZAR 200,000 - 280,000; Full time

Job summary

Babylonstoren in Kleinbosch seeks a warm, dependable Resident House Head & Learner Coordinator to join the historic home of the first official Afrikaans school. The role oversees group stays, ensuring safety, structure and memorable experiences, while coordinating group administration from preparation through to departure.

This live-in position requires strong administrative skills, bilingual communication, first-aid readiness, and the ability to handle evenings and occasional night shifts while

Qualifications

• Experience working with teenagers in school, boarding or youth environments.
• Excellent administrative and organisational skills with attention to detail.
• Confidence using digital administration tools, documents and basic spreadsheets.
• Ability to manage emergencies, conflict and challenging behaviour calmly and fairly.
• Valid first-aid training.
• Excellent Afrikaans and English communication skills.

Responsibilities

• Take primary responsibility for learners outside formal programme hours.
• Create a safe, welcoming residential environment and manage learner routines, room allocations, supervision and discipline.
• Coordinate group documentation, including learner lists, indemnity forms, emergency contacts, allergies, dietary requirements and medical information.
• Follow up with schools, parents and teachers to ensure documentation is complete before arrival.
• Manage attendance registers, certificates and administrative close-out of each group.
• Coordinate group arrivals, welcomes, orientation and departures.
• Communicate essential learner information promptly to programme, hospitality and kitchen teams.
• Respond to illness, injuries, conflict and emergencies, following first-aid and escalation protocols.
• Work closely with the Kleinbosch programme and hospitality teams to support programmes, courses and activities.

Skills

Teen engagement

Administrative skills

Digital administration

First-aid training

Communication (Afrikaans & English)

Conflict management

Boundary setting

Evening/night flexibility

Job description

Babylonstoren in Kleinbosch seeks a warm, dependable Resident House Head & Learner Coordinator to join the historic home of the first official Afrikaans school. The role oversees group stays, ensuring safety, structure and memorable experiences, while coordinating group administration from preparation through to departure.

This live-in position requires strong administrative skills, bilingual communication, first-aid readiness, and the ability to handle evenings and occasional night shifts while