Live-In Guesthouse Manager: Guest Experience & Operations

Kendrick Recruitment; South Africa; On-site; ZAR 391,000 - 446,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment is seeking an experienced and hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape.

You will oversee day-to-day operations, guest enquiries, reservations, and check-ins/check-outs; supervise housekeeping and maintenance; manage staff and purchasing; and ensure the property is presented to a high standard while delivering exceptional guest experiences. Salary R35,000–R40,000 per month, live-in.

Qualifications

• Experience in guesthouse or hospitality management.
• Strong leadership and organisational skills.
• Excellent guest relations and communication abilities.
• Hands-on approach and ability to manage multiple tasks.

Responsibilities

• Oversee daily operations and management of the guesthouse.
• Manage guest enquiries, reservations, check-ins and check-outs.
• Ensure excellent guest relations and handle guest concerns professionally.
• Supervise housekeeping, maintenance and property upkeep.
• Manage staff, schedules and operational requirements.
• Monitor stock levels, supplies and purchasing.
• Ensure the property is well maintained and presented to a high standard.
• Handle administrative duties and operational reporting.

Skills

Leadership

Organization

Administrative skills

Guest relations

Communication

Problem solving

Hands-on management

Job description

Kendrick Recruitment is seeking an experienced and hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape.

You will oversee day-to-day operations, guest enquiries, reservations, and check-ins/check-outs; supervise housekeeping and maintenance; manage staff and purchasing; and ensure the property is presented to a high standard while delivering exceptional guest experiences. Salary R35,000–R40,000 per month, live-in.