Guesthouse Manager - Live-In, Elevate Guest Experience

Kendrick Recruitment; Noord-Kaap; On-site; ZAR 391,000 - 446,000; Full time

Job summary

Kendrick Recruitment is seeking a hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape. The role requires overseeing day-to-day operations, ensuring exceptional guest experiences and maintaining high standards of service, housekeeping and property presentation.

Live-in position with a monthly salary of R35,000 – R40,000. The successful candidate will lead staff, manage reservations, resolve guest concerns and ensure smooth operations at the property.

Qualifications

• Previous experience in a Guesthouse, Lodge or Hospitality Management role.
• Strong leadership, organisational and administrative skills.
• Excellent communication and guest relations abilities.
• Ability to work independently and take ownership of the property.
• Hands-on approach with ability to manage multiple responsibilities.

Responsibilities

• Oversee the daily operations and management of the guesthouse.
• Manage guest enquiries, reservations, check-ins and check-outs.
• Ensure excellent guest relations and handle any guest concerns professionally.
• Supervise housekeeping, maintenance and general property upkeep.
• Manage staff, schedules and operational requirements.
• Monitor stock levels, supplies and purchasing.
• Ensure the property is well maintained and presented to a high standard.
• Manage administrative duties and operational reporting.

Skills

Guesthouse management

Leadership

Communication

Organisation

Problem solving

Job description

Kendrick Recruitment is seeking a hands-on Guesthouse Manager for a self-catering guesthouse in the Northern Cape. The role requires overseeing day-to-day operations, ensuring exceptional guest experiences and maintaining high standards of service, housekeeping and property presentation.

Live-in position with a monthly salary of R35,000 – R40,000. The successful candidate will lead staff, manage reservations, resolve guest concerns and ensure smooth operations at the property.