Live-In Assistant General Manager - Luxury Safari Camp

HotelJobs; South Africa; On-site; ZAR 470,000 - 636,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment is seeking an Assistant General Manager for a luxury safari camp in the Serengeti, Tanzania. This role supports the General Manager, upholds exceptional operational standards and ensures guests receive a seamless, personalised experience.

The successful candidate will lead with a hands-on approach in a remote environment, coordinating front-of-house, housekeeping, food & beverage and kitchen teams while maintaining top-tier guest service.

Qualifications

• Previous experience in an Assistant General Manager, Lodge Manager, Assistant Lodge Manager or senior hospitality management role.
• Experience within a luxury safari lodge, boutique hotel or high-end hospitality property.
• Exceptional guest relations and hosting skills, with a genuine passion for personalised service.
• Strong attention to detail and the ability to maintain consistently high standards.
• Excellent leadership, communication and organisational abilities.
• A proactive, hands-on approach with the confidence to make decisions independently.
• The ability to manage multiple responsibilities while remaining calm and professional under pressure.
• Strong administrative and operational skills.
• A polished, professional demeanour and the ability to work effectively within an established management team.
• Flexibility to work in a remote safari environment.
• A confident and service-driven professional who can step into the role and make an immediate contribution.

Responsibilities

• Support the General Manager with the daily running of the camp, ensuring smooth and efficient operations.
• Maintain exceptional guest service standards, anticipating guest needs and ensuring personalised experiences.
• Conduct regular operational checks to ensure all departments consistently meet luxury hospitality standards.
• Work closely with the front-of-house, housekeeping, food and beverage and kitchen teams to maintain seamless service delivery.
• Assist with staff supervision, training, performance management and team development.
• Monitor guest feedback and resolve concerns promptly and professionally.
• Ensure attention to detail across all guest-facing areas and operational procedures.
• Support administrative duties, reporting, scheduling and general management responsibilities.
• Identify operational challenges proactively and implement practical solutions.
• Build strong working relationships with colleagues and management to foster a positive and professional environment.

Skills

Guest relations

Leadership

Communication

Organisational skills

Decision making

Problem solving

Staff supervision

Administrative skills

Hospitality management

Remote safari environment

Job description

Kendrick Recruitment is seeking an Assistant General Manager for a luxury safari camp in the Serengeti, Tanzania. This role supports the General Manager, upholds exceptional operational standards and ensures guests receive a seamless, personalised experience.

The successful candidate will lead with a hands-on approach in a remote environment, coordinating front-of-house, housekeeping, food & beverage and kitchen teams while maintaining top-tier guest service.