Licensed Pharmacist Dispensary & Patient Care Lead

Clicks Group Limited

Qonce

On-site

ZAR 420,000 - 640,000

Full time

2 days ago

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Job summary

Clicks Group in the Eastern Cape is seeking a Pharmacist to lead dispensing services with SAPC compliance and provide high standards of pharmaceutical care. The role emphasizes accurate dispensing, stock control, and customer-focused service.

The position requires mentoring Pharmacist Assistants and Interns, ensuring regulatory adherence, and driving store performance and patient satisfaction within Clicks Group’s health and beauty retail framework.

Qualifications

SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Tutorship and coaching skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Following instructions and Procedures
Relating and networking
Delivering Results and Meeting Customer Expectations
Planning and Organising
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values

Responsibilities

To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with SAPC.
To efficiently execute all operational activities of the dispensary, including stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.