Lettings Administrator

The Consult; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Consult in the Western Cape is seeking a Lettings Administrator to join our property management team. You will liaise with landlords, tenants, contractors and internal departments, handling enquiries and tenancy applications.

You will coordinate property inspections, negotiate leases, manage deposits, and support end-of-tenancy procedures, ensuring timely property reports and excellent client care.

Qualifications

• Exceptional communication and customer service skills.
• Strong organisational and planning skills.
• Ambitious, highly motivated and a good team player with a positive attitude.

Responsibilities

• Manage all aspects of tenant enquiries and tenancy applications, keeping tenants informed on a regular basis.
• Process application forms and maintain an up-to-date Applications Register.
• Coordinate property inspections and client meetings, ensuring an excellent standard of customer service.
• Negotiate leases with tenants, manage security deposits, and mediate disputes between landlords and tenants.
• Organise end of tenancy procedures, including necessary works, and ensure timely delivery of property reports.

Skills

Exceptional communication

Customer service

Organisational skills

Team player

Job description

Hours: 8.30am – 5.00pm – Monday to Friday – 9.00am – 2.00pm – Saturdays

Reference: WP452284

Are you a proactive and organised individual with a passion for property management

We are currently seeking a Lettings Administrator to join our dynamic team.

This is a great opportunity to join a fun, friendly team of people who all encourage innovative thinking while supporting you whilst you develop your property management skills.

In this role, you will report directly to our Head of Property Management and be responsible for liaising with landlords, tenants, contractors, and various internal departments. We are looking for someone who thrives under pressure while ensuring excellent client care and attention to detail.

Key Responsibilities

• Manage all aspects of tenant enquiries and tenancy applications, keeping tenants informed on a regular basis.
• Process application forms and maintain an up-to-date Applications Register.
• Coordinate property inspections and client meetings, ensuring an excellent standard of customer service.
• Negotiate leases with tenants, manage security deposits, and mediate any disputes between landlords and tenants.
• Organise end of tenancy procedures, including necessary works, and ensure timely delivery of property reports.

About You

• Exceptional communication & customer service skills.
• Strong organisational and planning skills.
• Ambitious, highly motivated, and a good team player with a positive attitude