Leisure Centre Supervisor

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work arrangements

Remote supervision

Professional growth opportunities

Regular training

Job summary

Placements24 in Mahikeng is seeking a dedicated Leisure Centre Supervisor to manage daily operations and front-line staff at a community facility. You will ensure high levels of customer service, safety, and a welcoming environment while supporting remote supervision from Mahikeng.

The role offers flexible work arrangements, opportunities for professional growth, and regular training to enhance supervisory and operational skills.

Qualifications

• Experience in a supervisory or customer service role.

Responsibilities

• Supervise and coordinate the work of front-line staff, including receptionists and facility attendants.
• Ensure smooth operation of daily activities, including facility checks, equipment management, and cleanliness standards.
• Handle customer inquiries, complaints, and feedback to ensure high levels of satisfaction.
• Assist in implementing policies and procedures related to health, safety, and customer service.
• Support management in achieving operational targets and enhancing user experience.

Skills

Supervisory experience

Customer service

Organizational skills

Communication skills

Team training

Job description

About the Role

Our client is looking for a dedicated and service-oriented Leisure Centre Supervisor to manage daily operations and staff at a community leisure facility in Mahikeng , operating under a flexible remote supervision model. This role requires overseeing front-line staff, ensuring high standards of customer service, and maintaining a safe and welcoming environment for all visitors. You will be key in ensuring the efficient functioning of the center, contributing to the positive experience of patrons engaging with our Leisure & Sports programs.

Key Responsibilities

• Supervise and coordinate the work of front-line staff, including receptionists and facility attendants.
• Ensure the smooth operation of daily activities, including facility checks, equipment management, and cleanliness standards.
• Handle customer inquiries, complaints, and feedback effectively to ensure high levels of satisfaction.
• Assist in the implementation of policies and procedures related to health, safety, and customer service.
• Support the management team in achieving operational targets and enhancing the user experience.

Requirements

• Previous experience in a supervisory or customer service role, preferably within the Leisure & Sports or hospitality industry.
• Strong organizational and time management skills.
• Excellent interpersonal and communication abilities.
• Ability to train and motivate a team.
• Comfortable with technology for reporting and communication, supporting remote oversight from Mahikeng .

Benefits

• Competitive salary and benefits.
• Flexible work arrangements with remote supervision options.
• Opportunities for professional growth and advancement.
• Be part of a team committed to providing excellent community services.
• Regular training to enhance supervisory and operational skills.