Leisure Centre Supervisor

Placements24; Randburg; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Discounted membership

Job summary

Placements24 in Randburg is looking for a proactive Leisure Centre Supervisor to oversee daily operations, ensuring a welcoming environment and high member satisfaction.

You will lead receptionists, fitness instructors, and attendants, coordinate member engagement, and uphold health and safety standards, with some remote oversight and flexible hours.

Qualifications

• Experience in a supervisory or management role within leisure, hospitality, or fitness.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Familiarity with leisure centre operations, membership systems, and health and safety protocols.
• Ability to work flexible hours, including evenings and weekends, with some remote oversight responsibilities.

Responsibilities

• Oversee daily operations of the leisure centre, including front desk, fitness areas, and activity spaces.
• Lead and motivate a team of front desk staff, instructors, and attendants.
• Maintain cleanliness, safety, and regulatory compliance across the facility.
• Handle customer inquiries and feedback professionally and promptly.
• Support development and promotion of leisure activities, programs, and memberships.

Skills

Supervisory experience

Customer service

Communication

Interpersonal skills

Organizational skills

Problem-solving

Tools

Membership systems

Health and safety protocols

Job description

About the Role

Our client is looking for an enthusiastic and customer-focused Leisure Centre Supervisor to manage daily operations and ensure a positive experience for all members and visitors at their facility in Randburg . This hybrid role involves overseeing staff, maintaining facility standards, and engaging with the community to promote the centre's offerings. You will be instrumental in ensuring the smooth running of the centre, fostering a welcoming atmosphere, and driving member satisfaction and retention through excellent service delivery.

Key Responsibilities

• Supervise and coordinate the daily operations of the leisure centre, including front desk, fitness areas, and activity spaces.
• Manage and motivate a team of receptionists, fitness instructors, and facility attendants.
• Ensure the facility is clean, safe, and well-maintained, adhering to all health and safety regulations.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Assist in developing and promoting leisure activities, programs, and membership drives.
• Oversee membership management, including sign-ups, renewals, and member engagement initiatives.

Requirements

• Proven experience in a supervisory or management role within the leisure, hospitality, or fitness industry.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Familiarity with leisure centre operations, membership systems, and health and safety protocols.
• Ability to work flexible hours, including evenings and weekends, with some remote oversight responsibilities.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance and retirement plan.
• Discounted membership and services at the leisure centre.
• Opportunities for career advancement and training.
• A positive and supportive team environment.