Learning Technologies Analyst

Durban University of Technology; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent educational institution in Durban seeks an experienced individual to drive the integration of educational technology in course design and online learning. The ideal candidate will have an Honour’s degree in Educational Technology and at least 2 years of relevant experience. Responsibilities include advising on technology deployment, developing training solutions, and supporting technical operations. The role is a fixed-term contract until 31st December 2026 and includes a variety of responsibilities aimed at enhancing the online learning experience.

Qualifications

• Minimum 2 years' hands-on experience with new educational technologies.
• Experience in supporting online technology enabled learning tools.
• Ability to work across organizational levels.

Responsibilities

• Participate in course design and develop educational technology tools.
• Advise on appropriate educational technology for course development.
• Provide guidance during course design on support systems implementation.
• Ensure integration of multimedia and virtual reality resources in materials.
• Lead coordination and support for technical operations in online learning.
• Collaborate on maintenance of software and hardware assets.
• Research and recommend new educational technologies.
• Develop training solutions for students and faculty.

Skills

Organisational skills

Leadership skills

Effective negotiation

Conflict management

Strong verbal communication

Strong written communication

Ability to multi-task

Education

Honour’s degree in Educational Technology or related field

Tools

Learning Management Systems (e.g., Moodle, Canvas)

Helpdesk software

Multimedia technologies

Job description

Required Academic Qualification

• A Honour’s degree in Educational Technology, Computer-integrated Education, Information Technology or related field.

Required Experience

• 2 years’ hands‑on experience with new and emerging educational technologies including learning/content management system; web‑based collaboration software and multimedia technologies broadly.
• 2 years’ experience in supporting online learning/technology enabled learning tools such as Moodle, Canvas, etc. through a helpdesk software or support ticket system.

Required Competencies

• High level of organisational and leadership skills.
• Ability to work in a team and across organisational levels.
• Effective negotiation and conflict management skills.
• Strong verbal and written communication skills.
• Ability to multi‑task within a tight deadline environment.

Responsibilities

• Participate in course design and development process as it relates to the incorporation of educational technology tools into learning materials, production of multimedia resources, uploading of learning materials onto the LMS and quality testing before course deployment.
• Advise on the appropriate educational technology tools to be deployed during course development.
• Provide guidance during course design on the LMS/educational technologies support/systems implementation implications which may impact on technical support during course delivery.
• Curate/create and ensure the proper integration of virtual reality resources, multimedia and dynamic content in learning materials that provide enriching learning experience to students.
• Lead the coordination, implementation and support for technical operations within the online distance learning environment including proctoring tools, learning management system (LMS) and content management system (CMS).
• Collaborate with relevant support units in the maintenance routine of software and hardware assets, including updates, patches, upgrades, recovery and deployment.
• Provide appropriate support for students and faculties in fully online courses across all departments and programmes.
• Research, evaluate and recommend new educational technologies for adoption in online course development and delivery.
• Conduct, in collaboration with course production teams, educational technologists and faculty, analysis of the educational technology training needs for students and faculty.
• Lead the development and implementation of training solutions for ODL students and faculty as it relates to educational technology tools and usage policies.
• Lead the development and update of user manuals, standard operating procedures, training manuals, FAQ and online modules for new technologies to ensure relevance, integrity and accuracy.
• Develop and maintain a training library to support the proficient utilisation of educational technology.
• Perform other duties that may be assigned.

Status of Position: Fixed Term Contract until 31st December 2026 (renewable based on performance and availability of funds).

Communication will be entered into with short-listed candidates only.

Closing date: 23 December 2025.

While DUT strives for equal opportunities, preference will be in terms of the University’s equity policy.

The University reserves the right not to appoint.