Learning Management System Administrator

QE Services IT Recruitment; Bellville; On-site; ZAR 279,000 - 391,000; Full time

Job summary

My client in the Western Cape is seeking a Learning Management System Administrator on a contract basis. The role involves administering the LMS, managing enrolments, and ensuring content quality before go-live.

You will coordinate learning logistics, maintain data trackers, and produce bi-weekly and monthly reports for stakeholders. Strong Excel and Microsoft 365 skills are essential, with experience in SAP SuccessFactors Learning or myWorkSpace advantageous.

Qualifications

• 2-3 years' experience in Learning & Development and LMS Administration.
• Experience with SAP SuccessFactors Learning / myWorkSpace would be advantageous.
• Experience with LMS item creation, programme configuration and learner enrolment management.
• Experience with SCORM uploads and basic LMS troubleshooting.
• Strong Microsoft Excel skills, including pivot tables, lookups, formulas and data transformation.
• Experience using Microsoft 365, including Outlook, Teams, SharePoint and Forms.
• Experience with bulk data processing and learner enrolment workflows would be advantageous.
• Exposure to AI literacy, digital skills or change-management programmes would be beneficial.

Responsibilities

• Administer the LMS, including uploading SCORM packages and configuring learning items, assessments, surveys and programmes.
• Manage learner enrolments, exclusions and cohort lists.
• Conduct QA testing of LMS content before module go-live.
• Coordinate learning logistics, including cycle preparation, cohort setup and enrolment readiness.
• Maintain trackers for enrolments, learner progress, exclusions, completions and outstanding actions.
• Set up and distribute learner communications, including enrolment confirmations, access instructions and deadline reminders.
• Provide first-line support for learner queries relating to enrolment, content access, assessments, completion tracking and reporting.
• Maintain accurate learner and exclusion data.
• Extract, transform and distribute bi-weekly and monthly reports.
• Provide enrolment and completion updates to stakeholders.
• Liaise with HCBPs, division leads and relevant stakeholders regarding nominations, enrolments, exclusions and cohort changes.
• Escalate complex, technical or out-of-scope queries when required.

Skills

LMS Administration

Excel

Microsoft 365

Tools

SAP SuccessFactors Learning

myWorkSpace

SCORM

Job description

My client based in Tygervalley, Cape Town is currently looking for a Learning Management System Administrator to join their team on a contract basis. IT / FINANCE

Responsibilities

• Administer the LMS, including uploading SCORM packages and configuring learning items, assessments, surveys and programmes.
• Manage learner enrolments, exclusions and cohort lists.
• Conduct QA testing of LMS content before module go-live.
• Coordinate learning logistics, including cycle preparation, cohort setup and enrolment readiness.
• Maintain trackers for enrolments, learner progress, exclusions, completions and outstanding actions.
• Set up and distribute learner communications, including enrolment confirmations, access instructions and deadline reminders.
• Provide first-line support for learner queries relating to enrolment, content access, assessments, completion tracking and reporting.
• Maintain accurate learner and exclusion data.
• Extract, transform and distribute bi-weekly and monthly reports.
• Provide enrolment and completion updates to stakeholders.
• Liaise with HCBPs, division leads and relevant stakeholders regarding nominations, enrolments, exclusions and cohort changes.
• Escalate complex, technical or out-of-scope queries when required.

Qualifications & Experience

• 2-3 years' experience in Learning & Development and LMS Administration.
• Experience with SAP SuccessFactors Learning / myWorkSpace would be advantageous.
• Experience with LMS item creation, programme configuration and learner enrolment management.
• Experience with SCORM uploads and basic LMS troubleshooting.
• Strong Microsoft Excel skills, including pivot tables, lookups, formulas and data transformation.
• Experience using Microsoft 365, including Outlook, Teams, SharePoint and Forms.
• Experience with bulk data processing and learner enrolment workflows would be advantageous.
• Exposure to AI literacy, digital skills or change-management programmes would be beneficial.

Competencies

• Strong attention to detail and commitment to data accuracy.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Ability to manage multiple learning/module cycles simultaneously.
• Deadline-driven with strong time-management skills.
• Strong customer-service and learner-support mindset.
• Good problem-solving and troubleshooting abilities.
• Ability to work effectively with multiple stakeholders.
• Comfortable working with data, reporting and Excel.
• Foundational AI literacy and an understanding of responsible AI principles.
• Ability to work independently while collaborating effectively with programme and business stakeholders.

Desired Skills

• communication skills.
• data accuracy
• Multitasking
• Organisational Skills
• Microsoft 365