Learning & Development Administrator

Dis-Chem Pharmacies; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies in Midrand is seeking an L&D Administrator to provide quality administrative support to the L&D team across all aspects of the department. The role focuses on training administration, HR system support, and general administration to ensure smooth operations.

The ideal candidate will have Grade 12, 1–2 years admin experience in HR or 3 years general Admin, and relevant L&D experience, with proficiency in Microsoft Office and SAP.

Qualifications

• Grade 12 or matric completed.
• 1–2 years admin experience in HR or 3 years general Admin.
• Relevant experience in Learning and Development environment.

Responsibilities

• Training Administration: maintain training calendar, book venues, prepare facilitator packs, track attendance and expenses, ensure health and safety of training venues.
• HR System Support: respond to LMS-related queries, allocate heat calls, close within 48 hours, provide weekly reports, capture data in SuccessFactors.
• General Administration: arrange meetings, manage filing, update leave calendar, coordinate travel arrangements, event management of graduations and special events.

Skills

LMS

Administration

SAP

Education

Grade 12 - Matric

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

SAP

Job description

Dis-Chem Pharmacies’ in Midrand has an opportunity available for a L&D Administrator to join the team. The main purpose of this role is to provide quality administrative support to the L&D team and relevant stakeholders across all aspects of the L&D Department.

Minimum Requirement

• Grade 12 - Matric or Senior Certificate
• Minimum 1- 2 years' Admin experience in HR or 3 years general Admin experience
• Relevant experience in Learning and Development environment

Job Specification

Training Administration

• Maintain a training calendar (electronic and manual).
• Create and maintain a database of all internal and external training providers.
• Book training venues as per the training calendar.
• Prepare facilitator packs and relevant documents for training, ensuring that the facilitator receives their packs a minimum of 5 days prior to the training.
• Complete a checklist for all items required for each training session.
• Send attendance register list to security for each training session.
• Ensure that training manuals and other material required for training has been quality checked and approved by relevant Manager.
• Print training manual and other material required for training.
• Courier/deliver training manuals and other material to training a minimum of three days prior to training.
• Ensure that the training manuals and other material is received at training venue prior to the training.
• Capture attendance registers and feedback forms post training.
• Adhere to Health and safety requirements by ensuring all venues are hygenic and safe before each training session.
• Compile facilitation reports and give feedback to management weekly.
• Timeously organise catering services for scheduled training.
• Capture and keep record of all training related expenditure.
• Receive invoices and quality check against specifications, attendance registers and/or other supporting information.
• Track all invoice payments and ensure the spreadsheet is update accurately.
• Order training equipment and consumables as required.
• Maintain a stock/asset register for training equipment and consumables.

HR System Support

• Respond to and assist any Dis-Chem Stakeholder with any query related to LMS, including Stores,Head-Office Employees, Managers and Directors.
• Allocate Heat call to relevant L&D/OD team member.
• Ensure heat calls are closed within 48 hours.
• Escalate Heat calls not closed within 48 hours allocated to L&D/OD team members to L&D Manager.
• Provide weekly Heat call reports to managers.
• Capture all relevant training data into SuccessFactors weekly.

General Administration

• Arrange meetings for the department and book meeting rooms accordingly.
• Coordinate relevant functions within the department not limited to training.
• Ensure the filing system of information is systematically maintained.
• Ensure all department leave forms are submitted correctly to the payroll department.
• Manage the Group study leave and send the leave forms to payroll.
• Update the leave calendar.
• Administrate travel arrangements e.g., flights, accommodation etc. for the department this includes completing the travel forms, getting sign off from the Director and submitting the documents to the travel agency in a timeous manner.
• Event management of graduation ceremonies and special events.

Competencies

• Knowledge of Learning Management Systems (LMS), Administration and SAP.
• Finds solutions to potential issues as well as knowing when to elevate the problem and what level to raise it to.
• Interacts with people effectively. Able and willing to share and receive information.
• Conveys ideas and facts verbally using language.
• Addresses customer questions in a timely manner.
• Recognises the need for procedures and follows relevant procedures.
• Maintains confidentiality and meets own commitments. Adheres to organisational policies and procedures. Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Essential: Must be computer literate on Microsoft (Word, Outlook, Excel, PowerPoint) SAP.

Special conditions of employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.