Lead UX/UI Designer - E-commerce Platforms

Placements24; George; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Relocation assistance

Career growth opportunities

Paid time off

Job summary

Placements24 is seeking a Lead UX/UI Designer to spearhead the design and evolution of our client’s ecommerce platforms in George, Western Cape. You will drive user-centered design, translate business goals into scalable design solutions, and mentor a talented team of designers across web and mobile experiences.

The role requires 7+ years in UX/UI, a master’s degree, and strong leadership in agile environments.

Qualifications

• Master's degree or equivalent in HCI/UX/Graphic Design or related field.
• 7+ years of professional UX/UI design experience, with ecommerce focus.
• Proven leadership of design teams and projects.
• Expertise in user research and usability testing.
• Strong communication and collaboration with product and dev teams.

Responsibilities

• Lead UX/UI design for all ecommerce web and mobile apps.
• Conduct user research, usability testing, and market analysis to identify needs.
• Develop wireframes, prototypes, flows, and high-fidelity mockups.
• Collaborate with product managers, developers, and stakeholders.
• Mentor junior designers and maintain design systems and style guides.
• Iterate designs based on user feedback and analytics.
• Present design solutions and rationale to stakeholders.
• Stay current with UX/UI trends and best practices in ecommerce.

Skills

UX/UI design

Team leadership

User research

Usability testing

Agile development

Education

Master's degree or equivalent

Tools

Figma

Sketch

Adobe XD

InVision

Job description

About the Role

Our client is searching for a highly skilled and visionary Lead UX/UI Designer to spearhead the design and evolution of their e-commerce platforms. This pivotal role, based in the scenic coastal city of George, Western Cape, demands a strategic thinker with a deep understanding of user-centered design principles and a passion for creating intuitive, engaging digital experiences. You will lead a talented team, driving innovation and ensuring our client's online presence not only meets but exceeds user expectations. This position requires a blend of creative flair, analytical rigor, and strong leadership capabilities. You will be responsible for the entire user journey, from initial concept to final implementation, ensuring seamless navigation and delightful interactions across all devices. The ideal candidate will have a proven ability to translate business objectives and user needs into effective, scalable design solutions. We are committed to fostering a culture of continuous improvement and user delight, making this an exciting opportunity for a seasoned designer. This is a critical role within our client's digital transformation, aiming to redefine online customer engagement and satisfaction.

Key Responsibilities

• Lead the UX/UI design process for all e-commerce web and mobile applications.
• Conduct user research, usability testing, and market analysis to identify user needs and pain points.
• Develop wireframes, prototypes, user flows, and high-fidelity mockups that effectively communicate design concepts.
• Collaborate closely with product managers, developers, and stakeholders to ensure design feasibility and alignment with business goals.
• Mentor and guide junior UX/UI designers, fostering a collaborative and productive team environment.
• Define and maintain design systems and style guides to ensure consistency and scalability.
• Iterate on designs based on user feedback, A/B testing, and performance analytics.
• Advocate for the user throughout the product development lifecycle.
• Present design solutions and rationale to stakeholders clearly and persuasively.
• Stay current with the latest UX/UI trends, tools, and best practices in e-commerce.

Requirements

• Master's degree or equivalent experience in Human-Computer Interaction, UX Design, Graphic Design, or a related field.
• 7+ years of professional experience in UX/UI design, with a significant focus on e-commerce or complex web applications.
• Proven experience leading design teams and projects.
• Expertise in user research methodologies and usability testing.
• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Strong understanding of web and mobile design patterns, accessibility standards, and responsive design.
• Excellent communication, presentation, and interpersonal skills.
• Ability to articulate design decisions and justify them with data and user insights.
• Experience working in agile development environments.
• Demonstrable portfolio showcasing successful UX/UI design projects, particularly in the e-commerce sector, in George, Western Cape.

Benefits

• Attractive salary package commensurate with experience.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement and professional growth.
• Relocation assistance may be available for exceptional candidates.
• A collaborative and innovative work culture.
• Direct impact on a leading e-commerce platform.
• Paid time off and holidays.
• Access to cutting-edge design tools and technologies.