Lead UX/UI Designer (E-commerce Platforms)

Placements24; Sandton; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Medical aid

Retirement benefits

Generous annual leave

Continuous learning and development

Dynamic and collaborative work environ

Job summary

Placements24 is seeking a Lead UX/UI Designer to drive UX and interface design across its growing e-commerce platforms from Sandton, Gauteng. You will lead a design team, shape strategy, and ensure conversion-optimized experiences across devices.

The ideal candidate has 7+ years in UX/UI, a strong portfolio, and expertise in user research, prototyping, and design systems. Agile experience is preferred.

Qualifications

• 7+ years in UX/UI design, with a focus on e-commerce platforms.
• Strong portfolio of high-traffic websites and mobile apps.
• Expertise in user research, wireframing, prototyping and usability testing.
• Experience in Agile development environments.

Responsibilities

• Lead UX/UI design for e-commerce platforms from concept to implementation.
• Develop personas, journey maps, wireframes, prototypes and high-fidelity mockups.
• Conduct user research, usability testing and A/B testing.
• Collaborate with product managers, developers and marketing to translate requirements into design.
• Define and maintain design systems, style guides and UI libraries.
• Mentor and manage a team of UX/UI designers.
• Stay current with UX/UI trends and e-commerce best practices.
• Champion user-centered design principles across the organization.
• Optimize user flows to improve conversions and satisfaction.
• Present design concepts to stakeholders and senior management.

Skills

Leadership

User research

Prototyping

Communication

Education

Bachelor's degree in Design or related field

Tools

Figma

Sketch

Adobe XD

InVision

Job description

About the Role

Our client, a rapidly expanding e-commerce enterprise, is seeking a highly skilled Lead UX/UI Designer to spearhead the user experience and interface design initiatives for their digital platforms. Based in the bustling commercial hub of Sandton, Gauteng , this role is crucial in crafting intuitive, engaging, and conversion-optimized online shopping experiences for a global customer base. The ideal candidate will possess a proven expertise in user-centered design methodologies, a deep understanding of e-commerce best practices, and exceptional leadership abilities to guide a talented design team. You will be responsible for defining design strategies, overseeing the creation of seamless user flows, and ensuring a visually appealing and highly functional interface across all devices. This is a prime opportunity to influence the digital customer journey for a leading brand in Sandton, Gauteng .

Key Responsibilities

• Lead the UX/UI design process for all e-commerce platforms, from concept to implementation.
• Develop user personas, journey maps, wireframes, prototypes, and high-fidelity mockups.
• Conduct user research, usability testing, and A/B testing to gather insights and validate design decisions.
• Collaborate closely with product managers, developers, and marketing teams to translate business requirements into exceptional user experiences.
• Define and maintain design systems, style guides, and UI component libraries to ensure consistency across all platforms.
• Mentor and manage a team of UX/UI designers, providing constructive feedback and fostering professional growth.
• Stay current with the latest UX/UI trends, technologies, and best practices in e-commerce and digital design.
• Champion user-centered design principles throughout the organization.
• Optimize user flows and interfaces to enhance conversion rates and customer satisfaction.
• Present design concepts and solutions effectively to stakeholders and senior management.

Requirements

• Minimum of 7 years of experience in UX/UI design, with a significant focus on e-commerce platforms.
• A strong portfolio showcasing successful UX/UI design projects, particularly for high-traffic websites and mobile applications.
• Expertise in user research methodologies, wireframing, prototyping, and usability testing.
• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Solid understanding of front-end development principles (HTML, CSS, JavaScript) and their impact on design.
• Proven leadership and team management skills, with the ability to inspire and guide designers.
• Excellent communication, presentation, and interpersonal skills.
• Experience working in an Agile development environment.
• Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
• Familiarity with the South African e-commerce landscape and user behavior in Sandton, Gauteng is beneficial.

Benefits

• Our client offers a competitive salary and attractive bonus structure.
• Comprehensive medical aid and retirement benefits are provided.
• Generous annual leave and opportunities for continuous learning and development are available.
• Employees benefit from a dynamic and collaborative work environment within a leading e-commerce company located in the heart of Sandton, Gauteng .
• Potential for career advancement and leadership within the digital product team.