About the Role
Our client, a leading integrator of cutting-edge security and surveillance solutions, is seeking a highly skilled Lead Technician to oversee installations and maintenance in the Stellenbosch, Western Cape region. This senior role requires a deep technical understanding of complex security systems, including access control, CCTV, intrusion detection, and alarm systems. You will be responsible for leading a team of technicians, ensuring the highest standards of installation quality, system performance, and client satisfaction. This is a hands-on leadership position where you will be involved in complex installations, advanced troubleshooting, and client consultations. The ideal candidate will possess strong technical acumen, excellent problem-solving skills, and proven leadership capabilities. This is an exceptional opportunity to advance your career within a reputable company, working with advanced technology and contributing to the safety and security of prestigious clients in the scenic Stellenbosch area. We are looking for a proactive, organized, and technically proficient individual who can mentor junior staff and manage project execution effectively. The hybrid nature of the role allows for flexibility while ensuring essential on-site presence.
Key Responsibilities
- Lead and manage the installation, configuration, and commissioning of advanced security systems, including IP-based CCTV, access control, and alarm systems.
- Provide technical guidance and mentorship to a team of installation technicians.
- Troubleshoot and resolve complex technical issues related to security system hardware and software.
- Conduct site surveys and assessments to determine system requirements and optimal installation strategies.
- Ensure all installations are completed according to project specifications, industry standards, and safety regulations.
- Develop and maintain comprehensive system documentation, including network diagrams and configuration details.
- Manage inventory of equipment and tools for the installation team.
- Liaise with clients to understand their requirements, provide technical updates, and ensure satisfaction.
- Perform regular maintenance and upgrades on existing security systems.
- Stay abreast of the latest technologies and trends in the security industry.
Requirements
- A relevant technical qualification (e.g., National Diploma in Electronic Engineering, IT, or equivalent).
- Minimum of 5-7 years of experience in the installation and maintenance of integrated security systems, with at least 2 years in a team lead or supervisory role.
- In-depth knowledge of IP CCTV, access control systems (e.g., Gallagher, Proximiti), intrusion detection, and alarm technologies.
- Strong understanding of network protocols, IT infrastructure, and cybersecurity principles relevant to security systems.
- Proficiency in reading and interpreting complex technical drawings, schematics, and blueprints.
- Excellent analytical and problem-solving skills.
- Demonstrated leadership, team management, and communication skills.
- Ability to manage multiple projects and deadlines effectively.
- Valid driver's license and willingness to travel within the Stellenbosch region and occasionally surrounding areas.
- Relevant industry certifications (e.g., security system manufacturer certifications) are a strong advantage.
Benefits
- Competitive salary package with performance-based incentives.
- Hybrid work model offering flexibility.
- Company vehicle and fuel card.
- Comprehensive medical aid and retirement fund.
- Extensive training on leading security technologies.
- Opportunities for professional growth and career advancement.
- Generous annual leave and paid public holidays.Work on high-profile and technically challenging projects.
- Collaborative and supportive team culture.
- Contribute to enhancing safety and security for clients.