Field Installation & Repair Technician - Security Systems

Placements24; Randburg; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company vehicle

Training and development opportunities

Medical aid

Retirement fund options

Performance-based bonuses

Uniform and tools provided

Job summary

Placements24 seeks a Field Installation & Repair Technician to install, service and repair alarm, CCTV and access-control systems across Randburg, Gauteng. You will read diagrams, run low-voltage cabling, train users, and maintain service records.

You must have proven field experience, strong customer service skills, a valid driver's license, and PSIRA or similar certifications are advantageous. Travel within Randburg and nearby areas is expected.

Qualifications

• Proven experience as a Security Systems Technician or similar role.
• Proficiency in installing and troubleshooting alarm systems, CCTV, and access control systems.
• Strong understanding of low-voltage wiring, network cabling, and basic IP networking.
• Ability to read and interpret system diagrams, blueprints, and manuals.
• Excellent customer service and communication skills.
• Strong diagnostic and problem-solving abilities.
• Must possess a valid driver's license and a clean driving record.
• Willingness to work flexible hours, including occasional evenings and weekends as needed within Randburg, Gauteng.
• Relevant industry certifications (e.g., PSIRA) are advantageous.

Responsibilities

• Install, configure, and commission a variety of security systems, including alarm panels, CCTV cameras, DVR/NVRs, and access control readers.
• Perform routine maintenance and troubleshooting on existing security systems to ensure optimal functionality.
• Diagnose and repair system faults, identifying and replacing defective components.
• Run and terminate low-voltage cabling for security system installations.
• Provide clear and concise explanations to clients regarding system operation, maintenance, and user training.
• Maintain accurate records of all service calls, installations, and repairs using company-issued devices.
• Adhere strictly to all safety protocols and company procedures during installations and repairs.
• Respond to emergency service calls promptly and efficiently.
• Manage inventory of parts and equipment required for service calls.
• Collaborate with sales and technical support teams to ensure seamless service delivery.

Job description

About the Role

Our client is a leading provider of advanced security solutions seeking a dedicated Field Installation & Repair Technician to join their team in Randburg, Gauteng. This role is essential for the professional installation, maintenance, and repair of state-of-the-art security systems, including alarm systems, CCTV, and access control. The successful candidate will be responsible for ensuring the highest levels of system performance and client satisfaction across various residential and commercial properties. You will be a key representative of our client on-site, requiring excellent technical skills, strong customer service abilities, and a commitment to safety. This is an excellent opportunity to advance your career in the security technology sector within Randburg, Gauteng.

Key Responsibilities

• Install, configure, and commission a variety of security systems, including alarm panels, CCTV cameras, DVR/NVRs, and access control readers.
• Perform routine maintenance and troubleshooting on existing security systems to ensure optimal functionality.
• Diagnose and repair system faults, identifying and replacing defective components.
• Run and terminate low-voltage cabling for security system installations.
• Provide clear and concise explanations to clients regarding system operation, maintenance, and user training.
• Maintain accurate records of all service calls, installations, and repairs using company-issued devices.
• Adhere strictly to all safety protocols and company procedures during installations and repairs.
• Respond to emergency service calls promptly and efficiently.
• Manage inventory of parts and equipment required for service calls.
• Collaborate with sales and technical support teams to ensure seamless service delivery.

Requirements

• Proven experience as a Security Systems Technician or similar role.
• Proficiency in installing and troubleshooting alarm systems, CCTV, and access control systems.
• Strong understanding of low-voltage wiring, network cabling, and basic IP networking.
• Ability to read and interpret system diagrams, blueprints, and manuals.
• Excellent customer service and communication skills.
• Strong diagnostic and problem-solving abilities.
• Must possess a valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively.
• Willingness to work flexible hours, including occasional evenings and weekends as needed within the Randburg, Gauteng area.
• Relevant industry certifications (e.g., PSIRA) are advantageous.

Benefits

• Competitive annual salary.
• Company vehicle provided for all work-related travel.
• Opportunities for ongoing training and professional development in security technologies.
• Comprehensive medical aid and retirement fund options.
• Performance-based incentives and bonuses.
• A supportive team environment and a reputable company to work for.
• Uniform and necessary tools provided.