Lead Remote Deployment and Maintenance Engineer - Sandton

Placements24; Sandton; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Health, dental, vision insurance

Generous paid time off

Job summary

Placements24 is seeking a Lead Remote Deployment and Maintenance Engineer to join its fully remote operations team. You will oversee deployment, configuration, and ongoing maintenance of sophisticated systems from a remote work environment, leading remote technicians and providing expert troubleshooting.

The ideal candidate has 8+ years in deployment or field engineering, strong leadership, and excellent problem-solving skills.

Qualifications

• 8+ years in deployment, system admin, or field engineering with remote focus.
• Proven leadership of remote technical teams.
• Experience with networked systems, servers, and software.

Responsibilities

• Lead remote deployment and maintenance activities for advanced systems.
• Develop and implement remote operating procedures and best practices.
• Provide expert guidance and mentorship to remote installation and maintenance teams.
• Diagnose and resolve complex technical issues across hardware, software, and network remotely.
• Oversee configuration, testing, and commissioning of new deployments.
• Ensure continuous availability and performance of client systems through proactive monitoring.
• Collaborate with engineering and product teams to improve reliability.
• Maintain documentation of deployments, maintenance activities, and solutions.
• Manage project timelines and resources within a remote framework.
• Foster a culture of continuous improvement and technical excellence.

Skills

Remote leadership

Deployment & maintenance

Troubleshooting

Documentation

Project management

Stakeholder management

Networking

Education

Bachelor's degree in Computer Science or Engineering

Tools

Remote management tools

Monitoring tools

Diagnostics

Job description

About the Role

Our client, a globally recognized leader in advanced technology solutions, is seeking an experienced Lead Remote Deployment and Maintenance Engineer to join their fully remote operations team. This critical role involves overseeing the deployment, configuration, and ongoing maintenance of sophisticated technological systems, entirely from a remote work environment. You will lead a team of remote technicians, provide expert-level troubleshooting, and ensure the seamless operation of client systems. The ideal candidate possesses extensive technical expertise, strong leadership capabilities, and exceptional problem-solving skills, thriving in an independent and collaborative remote setting. This position offers the chance to influence technological deployments on a large scale while enjoying the flexibility of a remote-first career. We are looking for a proactive individual dedicated to driving operational excellence through innovative remote management strategies.

Key Responsibilities

• Lead and manage remote deployment and maintenance activities for advanced technological systems.
• Develop and implement robust remote operational procedures and best practices.
• Provide expert technical guidance and mentorship to remote installation and maintenance teams.
• Diagnose and resolve complex technical issues across hardware, software, and network infrastructure remotely.
• Oversee the configuration, testing, and commissioning of new system deployments.
• Ensure the continuous availability and optimal performance of client systems through proactive monitoring and maintenance.
• Collaborate with engineering and product development teams to address system issues and improve product reliability.
• Maintain comprehensive documentation of all deployments, maintenance activities, and technical solutions.
• Manage project timelines and resources effectively within a remote framework.
• Foster a culture of continuous improvement and technical excellence within the remote team.

Requirements

• Extensive experience (8+ years) in technical deployment, system administration, or field engineering, with a significant focus on remote operations and leadership.
• Deep understanding of complex technological systems, including network infrastructure, servers, and specialized software.
• Proven ability to lead and manage remote technical teams effectively.
• Exceptional analytical, troubleshooting, and problem-solving skills.
• Strong communication, interpersonal, and stakeholder management abilities.
• Proficiency with remote management, monitoring, and diagnostic tools.
• Experience in developing technical documentation and operational procedures.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Ability to manage multiple complex projects simultaneously in a fast-paced remote environment.
• Certifications in relevant technologies (e.g., cloud platforms, networking, system administration) are highly valued.

Benefits

• Highly competitive salary and performance bonus structure.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and flexible working hours.
• Significant opportunities for professional growth and career advancement.
• Fully remote work environment with support for home office setup.
• Work on impactful, cutting-edge technology projects.
• A dynamic, innovative, and supportive team culture.
• Retirement savings plan with company contributions.