Lead Automotive Workshop Manager: Drive Quality

Placements24; Randburg; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health and retirement benefits

Professional development

Dynamic work environment

Career advancement

Job summary

Placements24 in Randburg is seeking an Automotive Workshop Manager to oversee all operational aspects of a busy workshop. You will lead a team of technicians and service advisors, ensure high-quality repairs, maintain customer satisfaction, and drive workshop profitability.

The role requires strong leadership, excellent communication, and a solid understanding of automotive repair processes and business management.

Qualifications

• Proven experience in a management role within the automotive industry.
• Strong leadership and team management abilities.
• Excellent communication and customer service focus.

Responsibilities

• Supervise daily operations of the workshop including scheduling and workflow.
• Lead, train, and motivate technicians and service advisors.
• Ensure repairs and maintenance meet quality standards and timelines.
• Manage parts inventory and control costs.
• Handle customer inquiries and ensure exceptional service.
• Monitor performance metrics and drive profitability improvements.

Skills

Leadership

Team management

Communication

Automotive diagnostics

Workshop software

Financial reporting

Tools

Workshop management software

Financial reporting tools

Job description

Placements24 in Randburg is seeking an Automotive Workshop Manager to oversee all operational aspects of a busy workshop. You will lead a team of technicians and service advisors, ensure high-quality repairs, maintain customer satisfaction, and drive workshop profitability.

The role requires strong leadership, excellent communication, and a solid understanding of automotive repair processes and business management.