Lead Aesthetician & Spa Manager

Placements24; George; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Staff discounts

Hybrid work

Health benefits

Career progression

Job summary

Placements24 in George seeks a Lead Aesthetician & Spa Manager to guide a premier wellness center, blending hands-on treatments with strategic leadership to drive client care and growth.

You will lead a team of aestheticians, curate treatment menus, manage inventory, and ensure health and safety standards in a hybrid role that rewards experience and strong people management.

Qualifications

• Minimum of 7 years of experience as a practicing aesthetician, with at least 3 years in a supervisory or management role.
• Advanced certification in aesthetic treatments and procedures.
• Proven leadership and team management skills.
• Extensive knowledge of skincare products, treatments, and industry trends.

Responsibilities

• Lead, mentor, and manage a team of professional aestheticians.
• Oversee all daily spa operations, including appointment scheduling and staff supervision.
• Perform a wide range of advanced aesthetic treatments.
• Develop and implement new treatment protocols and service offerings.
• Manage spa inventory and cost-efficient purchasing.
• Ensure adherence to health, safety, and hygiene regulations.
• Drive sales of spa services and retail products.
• Develop and execute marketing strategies to attract and retain clients.
• Handle client inquiries and feedback professionally.
• Achieve and exceed financial targets for the spa.

Education

Advanced aesthetic certification

Tools

Spa management software

POS systems

Job description

About the Role

Our client is seeking an experienced and charismatic Lead Aesthetician & Spa Manager to oversee the operations of their premier wellness center in George . This hybrid role requires a visionary leader who can both manage the day‑day operations of the spa and provide expert aesthetic treatments. You will be responsible for leading a team of talented aestheticians, ensuring the highest standards of client care and service delivery, and driving business growth. This position offers a unique blend of hands‑on treatment and managerial duties, making it ideal for a seasoned professional looking to make a significant impact. You will play a crucial role in curating treatment menus, managing inventory, and fostering a positive and productive work environment. The goal is to enhance the spa's reputation as a destination for exceptional beauty and wellness experiences. This is a key leadership position with significant opportunities for professional growth and recognition within the company.

Key Responsibilities

• Lead, mentor, and manage a team of professional aestheticians, fostering a culture of excellence and continuous improvement.
• Oversee all daily spa operations, including appointment scheduling, client flow, and staff supervision.
• Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and laser treatments.
• Develop and implement new treatment protocols and service offerings to meet market demands and client needs.
• Manage spa inventory, including ordering supplies, tracking stock levels, and ensuring cost‑effective purchasing.
• Ensure adherence to all health, safety, and hygiene regulations and standards.
• Drive sales of spa services and retail products through effective client consultation and engagement.
• Develop and execute marketing strategies to attract new clients and retain existing ones.
• Handle client inquiries, feedback, and complaints professionally and efficiently.
• Achieve and exceed financial targets for the spa, including revenue and profitability goals.

Requirements

• Minimum of 7 years of experience as a practicing aesthetician, with at least 3 years in a supervisory or management role.
• Advanced certification in aesthetic treatments and procedures.
• Proven leadership and team management skills, with the ability to inspire and motivate staff.
• Extensive knowledge of skincare products, treatments, and industry trends.
• Experience with spa management software and point‑of‑sale systems.
• Strong business acumen, including financial management and marketing skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work a flexible schedule, including some weekends, to meet operational needs.
• A passion for the beauty and wellness industry and a commitment to delivering exceptional client experiences.
• Strong problem‑solving abilities and a proactive approach to management.

Benefits

• Our client offers a competitive salary, commensurate with experience, along with performance‑based incentives and bonus opportunities.
• Employees receive generous discounts on spa services and retail products, as well as access to ongoing professional development and advanced training programs.
• You will have the opportunity to shape the future of a thriving spa, work with a dedicated team, and enjoy a hybrid work arrangement that balances on‑site responsibilities with some remote flexibility.
• We also provide a comprehensive health benefits package and opportunities for career advancement within our growing organization.
• Be a part of a supportive and innovative environment where your contributions are valued and rewarded.
• This is an excellent opportunity to advance your career in the spa and beauty industry.