Lead Adventure Tourism Coordinator

Placements24; Mbombela (Nelspruit); Presencial; ZAR 450.000 - 750.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Professional development opportunities

Staff discounts on tours

Career advancement within the company

Descripción de la vacante

Placements24 is seeking a Lead Adventure Tourism Coordinator to design and manage immersive adventure experiences around Nelspruit, Mpumalanga. You will oversee planning, supplier partnerships, safety protocols, and operational excellence to deliver unforgettable tours in a stunning natural setting.

The ideal candidate brings 5+ years in adventure tourism, leadership, strong organizational skills, and a passion for sustainable tourism.

Formación

• Diploma or Bachelor’s degree in Tourism Management, Hospitality, or a related field.
• Minimum of 5 years of experience in adventure tourism or outdoor recreation.
• Proven tour planning, coordination, and operations management experience.
• In-depth knowledge of Nelspruit, Mpumalanga region and its adventure tourism potential.
• Strong understanding of safety procedures and risk management in outdoor settings.
• Excellent organizational, communication, and customer service skills.
• Leadership experience in managing teams and coordinating multiple projects.
• Ability to work flexible hours, including weekends and public holidays.
• Passion for adventure, nature, and sustainable tourism.
• First Aid and CPR certification is essential.

Responsabilidades

• Design, plan, and coordinate a variety of adventure tourism packages and activities.
• Manage relationships with local suppliers, guides, and service providers.
• Develop and implement robust safety protocols and risk management plans for all activities.
• Oversee the operational aspects of tours, ensuring smooth execution and high customer satisfaction.
• Market and promote adventure tourism offerings to target audiences.
• Conduct site inspections and quality assessments of tour locations and facilities.
• Train and mentor junior tour coordinators and guides.
• Manage budgets, pricing, and profitability of adventure tourism products.
• Ensure compliance with all relevant tourism regulations and environmental standards.
• Gather customer feedback and implement improvements to enhance the overall experience.

Conocimientos

Leadership experience

Organizational skills

Communication skills

Customer service

First Aid/CPR certification

Educación

Diploma or Bachelor’s in Tourism Management or Hospitality

Descripción del empleo

About the Role Our client is looking for an enthusiastic and experienced Lead Adventure Tourism Coordinator to develop and manage exciting adventure tourism experiences in and around Nelspruit, Mpumalanga . This role is crucial for curating unique itineraries, ensuring operational excellence, and promoting sustainable tourism practices within a stunning natural environment. The ideal candidate will possess a passion for adventure sports, extensive knowledge of the local region, and strong organizational and leadership skills. You will be responsible for coordinating all aspects of adventure tours, from initial planning and supplier management to customer experience and safety protocols. This is an exceptional opportunity to shape the adventure tourism landscape in a breathtaking part of South Africa.

Key Responsibilities

• Design, plan, and coordinate a variety of adventure tourism packages and activities.
• Manage relationships with local suppliers, guides, and service providers.
• Develop and implement robust safety protocols and risk management plans for all activities.
• Oversee the operational aspects of tours, ensuring smooth execution and high customer satisfaction.
• Market and promote adventure tourism offerings to target audiences.
• Conduct site inspections and quality assessments of tour locations and facilities.
• Train and mentor junior tour coordinators and guides.
• Manage budgets, pricing, and profitability of adventure tourism products.
• Ensure compliance with all relevant tourism regulations and environmental standards.
• Gather customer feedback and implement improvements to enhance the overall experience.

Requirements

• Diploma or Bachelor's degree in Tourism Management, Hospitality, or a related field.
• Minimum of 5 years of experience in the adventure tourism or outdoor recreation industry.
• Proven experience in tour planning, coordination, and operations management.
• In-depth knowledge of the Nelspruit, Mpumalanga region and its adventure tourism potential.
• Strong understanding of safety procedures and risk management in outdoor settings.
• Excellent organizational, communication, and customer service skills.
• Leadership experience in managing teams and coordinating multiple projects.
• Ability to work flexible hours, including weekends and public holidays, as required by the business.
• Passion for adventure, nature, and sustainable tourism.
• First Aid and CPR certification is essential.

Benefits

• Competitive salary package based on experience and expertise.
• Opportunities for professional development in the tourism sector.
• Access to unique adventure experiences and stunning natural locations.
• Collaborative and energetic work environment.
• Contribution to sustainable tourism initiatives in Nelspruit, Mpumalanga .
• Potential for career advancement within the company.
• Staff discounts on tours and activities.