Kitchen Manager

Hire Resolve; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Hire Resolve is seeking an experienced Kitchen Manager to oversee the day-to-day operations of a busy sushi kitchen and distribution centre in Maitland, Cape Town. This role is not hands-on chef; focus is on kitchen management, quality control, team leadership and operational efficiency.

You will manage kitchen staff and drivers, maintain high food quality and hygiene, coordinate stock and orders, and drive customer service excellence while collaborating with management on process improvements

Qualifications

• Minimum 2–3 years of kitchen management or supervisory experience.
• 5 years' experience would be advantageous.
• Strong sushi/Japanese/Asian cuisine knowledge is mandatory.
• Experience managing kitchen staff.
• Experience coordinating drivers/logistics is advantageous.
• Experience in high-volume food, takeaway, catering or restaurant environment.
• Strong understanding of food quality, hygiene and operational standards.
• Excellent customer service skills.
• Strong communication and people-management abilities.
• Good organisational and time-management skills.
• Own reliable vehicle is essential.
• Willingness to work weekends and extended hours.
• Trustworthy, honest and reliable.

Responsibilities

• Oversee the daily operations of the sushi kitchen and distribution centre.
• Manage and coordinate kitchen staff and delivery drivers.
• Ensure consistent quality, presentation and standards across all products.
• Monitor food preparation, hygiene and kitchen procedures.
• Ensure orders are prepared accurately and efficiently.
• Manage stock levels, stock usage and ingredient availability.
• Maintain strong control over food ingredients and kitchen stock.
• Coordinate deliveries and ensure drivers operate efficiently.
• Assist with resolving customer queries and delivery-related issues.
• Maintain excellent customer service standards.
• Work closely with management to improve operational processes.
• Support the development and testing of new menu ideas and products.
• Identify opportunities to improve sales, efficiency and customer experience.
• Assist with catering requirements and retail supply orders.
• Monitor kitchen performance and staff productivity.

Skills

Kitchen management

Staff supervision

Customer service

Logistics coordination

Communication

Time management

Reliability

Weekend availability

Job description

A growing food business is looking for an experienced and energetic Kitchen Manager to oversee the day-to-day operations of a busy sushi kitchen and distribution centre in Maitland, Cape Town.

The successful candidate will be responsible for managing kitchen staff and drivers, maintaining consistent food quality, overseeing stock and operations, and ensuring excellent customer service.

This is not a hands-on chef position. The focus is on kitchen management, quality control, team leadership, customer service and operational efficiency.

Key Responsibilities

• Oversee the daily operations of the sushi kitchen and distribution centre.
• Manage and coordinate kitchen staff and delivery drivers.
• Ensure consistent quality, presentation and standards across all products.
• Monitor food preparation, hygiene and kitchen procedures.
• Ensure orders are prepared accurately and efficiently.
• Manage stock levels, stock usage and ingredient availability.
• Maintain strong control over food ingredients and kitchen stock.
• Coordinate deliveries and ensure drivers operate efficiently.
• Assist with resolving customer queries and delivery-related issues.
• Maintain excellent customer service standards.
• Work closely with management to improve operational processes.
• Support the development and testing of new menu ideas and products.
• Identify opportunities to improve sales, efficiency and customer experience.
• Assist with catering requirements and retail supply orders.
• Monitor kitchen performance and staff productivity.

  Requirements

  • Minimum 2-3 years' relevant kitchen management or supervisory experience.
  • 5 years' experience would be advantageous.
  • Strong sushi / Japanese / Asian cuisine knowledge - mandatory.
  • Previous experience managing kitchen staff.
  • Experience managing or coordinating drivers/logistics is advantageous.
  • Experience in a high-volume food, takeaway, catering or restaurant environment.
  • Strong understanding of food quality, hygiene and operational standards.
  • Excellent customer service skills.
  • Strong communication and people-management abilities.
  • Good organisational and time-management skills.
  • Own reliable vehicle - essential.
  • Willingness to work weekends and extended hours when required.
  • Must be trustworthy, honest and reliable.