KEY ACCOUNT MANAGER

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd in Gauteng seeks a senior Customer Engagement Professional to develop, maintain and grow client relationships, coordinating the sales force and driving growth in the product grouping business.

The role requires 10+ years in a similar or technical role, with strong skills in networking, negotiation and communication. Market-related remuneration and a permanent contract are offered, within Eskom's Transformer and Switchgear Services – Customer Services department.

Qualifications

• Relevant formal qualification in Sales or Marketing or related field.
• 10+ years relevant experience in a similar or technical role.
• Technical product knowledge and industry familiarity advantageous.

Responsibilities

• Liaise with internal and external stakeholders to align operations and sales efforts.
• Monitor client feedback and respond appropriately to enhance engagement.
• Measure and monitor the success of customer engagement strategies.
• Foster a culture of customer centricity, brand strength and goodwill.

Skills

Networking

Negotiation

Communication

Education

Sales/Marketing qualification

Job description

Industry: Electricity, Energy & Water Supply

Job category: Engineering, Technical, Production and Manufacturing

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Develop, maintain and grow client relationships by managing and coordinating the sales force, driving the product grouping business growth/sales strategy, identifying and responding to client needs and by recognising new business opportunities.Task Grade: M15Type: PermanentDepartment: Transformer and Switchgear Services -Customer Services

Key Responsibilities

• Liaise formally and informally with key stakeholders (internal and external) to ensure effective integration of operational and sales efforts.
• Monitor client feedback at all levels and respond appropriately.
• Measure and monitor the success of the customer engagement strategies.
• Foster a culture of customer centricity, strong brand strength and goodwill.

Skills

• Networking and Negotiation Skills
• Able to Communication with all levels of employees
• Strong Communication and Presentation Skills

Knowledge

• Proven ability to Sell and Market Technical Product
• Previous experience in dealing directly with Customers and Relationship Building

Attributes

• Well Presented
• Assertive Stress Tolerance
• Self-Starter
• High Energy Levels
• High Level of Motivation
• Honest

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Disabled candidates are encouraged to apply for suitable positions.”

Qualification(s):

• Relevant formal Qualification in Sales / Marketing or related field Experience :
• 10 years relevant experience in a similar role or more Technical role within the relevant Industry.
• Technical Product Knowledge and familiarity with the Industry Environment is advantageous.