Junior Retail Advisor

Burnt Studios; Ballito; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Burnt Studios in Ballito is seeking a Junior Retail Advisor to create a welcoming store environment and deliver excellent customer experiences. This role is perfect for someone starting in retail, eager to learn, and who enjoys teamwork and helping people.

No prior experience required beyond 6 months in service; Grade 12 preferred, with a positive, proactive attitude. You’ll grow within a fast-moving, premium retail brand and contribute to delivering a global-standard retail experience in South

Qualifications

• 6 months to 1 year of retail or customer service experience preferred.
• Grade 12 / Matric preferred, but not a prerequisite.
• Passion for customer service and retail will be highly valued.

Responsibilities

• Deliver friendly, professional customer service on the shop floor.
• Maintain high store presentation and cleanliness standards.
• Assist with stock replenishment and floor organisation.
• Process customer transactions accurately and efficiently.
• Follow company policies, procedures, and standards.
• Collaborate with the team to achieve store goals.

Skills

Interpersonal skills

Time management

Teamwork

Willingness to learn

Retail systems

Attention to detail

Education

Matric

Tools

POS systems

Job description

Join the Burnt Studios Retail Team – Ballito

At Burnt Studios, we believe that the best retail experiences come from people who live the lifestyle — not just sell the product. We’re looking for team members who embody our values, understand our customers, and share our commitment to elevating retail in South Africa.

If you're an athlete, runner, cyclist, trainer, fashionista or someone who loves Burnt because it’s part of your daily life, we want to hear from you. And if you're a passionate retail professional who’s determined to help lift the standard of retail in South Africa, you’ll fit right in.

We’re building a team that represents excellence, authenticity, and the Burnt community - a team capable of delivering a global-standard retail experience.

If you believe you are among the best in your field, we encourage you to apply. Our team can’t wait to meet driven individuals who want to grow, contribute, and help redefine the future of retail with us.

Junior Retail Advisor – Ballito

As a Junior Retail Advisor, you will play an important role in creating a welcoming and high-energy store environment while delivering excellent customer experiences. This role is ideal for someone eager to grow within retail, learn from a high-performing team, and be part of building something exciting from the very beginning.

We are looking for individuals with strong attitudes, a willingness to learn, and a passion for people, teamwork, and the Burnt Studios lifestyle.

Key Responsibilities

• Deliver friendly, professional, and engaging customer service on the shop floor.
• Maintain high store presentation and cleanliness standards at all times.
• Assist with stock replenishment and general floor organisation.
• Process customer transactions accurately and efficiently.
• Follow company policies, procedures, and operational standards.
• Work collaboratively with the team to achieve store goals and create a positive environment.

What We’re Looking For

• A positive, adaptable, and eager-to-learn individual.
• Someone who is disciplined, reliable, and works well within a team.
• A proactive person who follows through on responsibilities consistently.
• Someone who enjoys working with people and creating great customer experiences.
• A motivated individual with strong energy and a willingness to grow within retail.

Skills & Competencies

• Good interpersonal and communication skills.
• Strong punctuality and time management.
• Ability to work effectively within a team environment.
• Willingness to learn and apply knowledge in new situations.
• Comfortable using basic retail systems and technology.
• Good attention to detail and sense of responsibility.

Values We Look For

• Empathy, respect, and professionalism in all interactions.
• Self-motivation and a positive attitude toward work.
• A strong sense of urgency and accountability.
• Teamwork, collaboration, and openness to feedback.
• Positive energy, authenticity, and a great attitude toward people.

Experience & Qualifications

• 6 months to 1 year of retail or customer service experience preferred.
• Grade 12 / Matric preferred, but not a prerequisite.
• Passion for customer service and retail will be highly valued.

Why Join Burnt Studios?

• Opportunity to grow within one of South Africa’s fastest-growing retail brands.
• Work in a supportive, energetic, and high-performance environment.
• Gain valuable retail experience within a premium brand.
• Be part of a team focused on culture, growth, and excellence.