Junior Network Support Technician Apprentice

Placements24; Kempton Park; Hybrid; ZAR 84,000 - 100,000; Full time

Benefits offered by this job

Paid apprenticeship program

Mentorship from experienced network IT

Hands-on training in networking

Hybrid work model

Certification opportunities

Potential for permanent employment

Career development

Collaborative team environment

Industry exposure

Job summary

Placements24 in South Africa is seeking motivated individuals for Junior Network Support Technician Apprenticeships in Tembisa. You will gain hands-on IT support and network administration experience through extensive on‑the‑job training in a hybrid work setup, blending in‑office collaboration with flexible remote work.

Ideal candidates have a passion for IT, strong problem‑solving skills, and a willingness to learn.

Qualifications

• High school diploma or equivalent; IT certifications are a plus.
• A demonstrable passion for IT, networking, and technology.
• Basic understanding of TCP/IP, DNS, DHCP.
• Familiarity with Windows and/or Linux operating systems.
• Strong analytical and troubleshooting skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and in a team.
• Willingness to follow a hybrid work schedule.
• Commitment to completing the apprenticeship program.

Responsibilities

• Provide first-level technical support for network-related issues.
• Assist in installation, configuration, and maintenance of network devices.
• Monitor network performance and identify potential issues.
• Troubleshoot connectivity problems and escalate when needed.
• Conduct regular network system checks and diagnostics.
• Document network configurations and procedures.
• Learn and apply network security protocols and best practices.
• Assist in deploying new network hardware and software.
• Respond to user requests with clear guidance.
• Participate in training sessions to expand technical knowledge.

Skills

Analytical thinking

Troubleshooting

Communication skills

Teamwork

Problem-solving

Education

High school diploma or equivalent

IT certifications preferred

Tools

Windows OS

Linux OS

Networking hardware

Job description

About the Role

Our client is seeking enthusiastic and dedicated individuals to join as Junior Network Support Technician Apprentices in Tembisa . This apprenticeship offers a fantastic opportunity to kickstart a career in IT support and network administration. You will receive extensive on-the-job training, working alongside experienced IT professionals to support and maintain our client's network infrastructure. This role involves a hybrid work model, combining essential in-office collaboration and hands-on experience with the flexibility of remote work. You will gain practical skills in troubleshooting network issues, installing and configuring network hardware, and ensuring the smooth operation of all network services. We are looking for candidates with a keen interest in technology, strong problem-solving abilities, and a commitment to learning. This is a demanding but rewarding program designed to equip you with the knowledge and certifications needed to excel in the IT field. Your development is a key focus, with ample opportunities for growth and advancement within the company. This role offers a pathway to becoming a skilled Network Administrator or Support Specialist.

Key Responsibilities

• Provide first-level technical support for network-related issues.
• Assist in the installation, configuration, and maintenance of network devices (routers, switches, firewalls).
• Monitor network performance and identify potential issues.
• Troubleshoot connectivity problems and escalates complex issues to senior technicians.
• Perform regular network system checks and diagnostics.
• Document network configurations, procedures, and troubleshooting steps.
• Learn and apply network security protocols and best practices.
• Assist in the deployment of new network hardware and software.
• Respond to user requests and provide clear, concise technical guidance.
• Participate in training sessions and actively seek to expand technical knowledge.

Requirements

• High school diploma or equivalent; relevant IT certifications are a plus.
• A demonstrable passion for IT, networking, and technology.
• Basic understanding of network protocols (TCP/IP, DNS, DHCP).
• Familiarity with Windows and/or Linux operating systems.
• Strong analytical and troubleshooting skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively both independently and as part of a team.
• Willingness to adhere to a hybrid work schedule.
• Commitment to completing the apprenticeship program successfully.
• Must be eligible to work in South Africa.
• Eagerness to learn and adapt to new technologies.

Benefits

• Paid apprenticeship program offering valuable industry experience.
• Mentorship from experienced network professionals.
• Exposure to a wide range of networking technologies and equipment.
• Opportunities for professional development and certifications.
• Hybrid work model providing work-life balance.
• Potential for permanent employment upon successful completion.
• Build a solid foundation for a career in IT and network engineering.
• Work in a collaborative and supportive team environment.
• Contribute to the critical infrastructure of a growing organization.
• Gain hands-on experience in a dynamic IT sector.