Junior E-commerce Assistant

Placements24; Noord-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Medical aid contributions

Paid time off

On-the-job training

Mentorship

Exposure to e-commerce

Supportive team in Kimberley

Job summary

Placements24 is seeking a motivated Junior E-commerce Assistant to join our client’s online operations team in Kimberley. This entry-level role supports product listing, order processing, customer inquiries, and website maintenance, offering a solid foundation in digital commerce.

You will collaborate with the e-commerce manager, learn about inventory control, shipping logistics, and content updates while developing essential skills for a career in online retail. Training provided.

Qualifications

• High school diploma or equivalent; a degree in Business or Marketing is a plus.
• Experience in customer service or retail is beneficial.
• Strong organizational skills and attention to detail.
• Basic computer literacy, including proficiency with Microsoft Office or Google Workspace.
• Good written and verbal communication skills.
• A proactive attitude and eagerness to learn about e-commerce.

Responsibilities

• Upload and maintain product listings on the e-commerce website with accuracy.
• Process online orders, manage shipping logistics, and track inventory.
• Respond to customer inquiries via email and phone.
• Update website content and ensure product information is current.
• Prepare simple creative assets or copy for social media and email.
• Perform general administrative tasks to support the e-commerce team.

Skills

Organizational skills

Attention to detail

Written communication

Verbal communication

Proactive attitude

Eagerness to learn

Customer service experience

Education

High school diploma

Business/Marketing degree (optional)

Tools

Microsoft Office

Google Workspace

Job description

Our client is looking for an enthusiastic and detail-oriented Junior E-commerce Assistant to support their online operations team in Kimberley . This entry-level position is perfect for someone eager to learn about the e-commerce industry and contribute to the daily running of an online store. You will assist with product listing, order processing, customer inquiries, and general website maintenance, working closely with the e-commerce manager. This role offers a great foundation for a career in digital commerce.

Key Responsibilities

• Assist with uploading and maintaining product listings on the e-commerce website, ensuring accuracy and completeness.
• Process online orders, manage shipping logistics, and track inventory levels.
• Respond to customer inquiries via email and phone in a timely and professional manner.
• Assist in updating website content and ensuring product information is current.
• Support marketing initiatives by preparing simple creative assets or copy for social media and email.
• Perform general administrative tasks to support the e-commerce team.

Requirements

• High school diploma or equivalent; a degree in Business or Marketing is a plus.
• Previous experience in customer service or retail is beneficial.
• Strong organizational skills and attention to detail.
• Basic computer literacy, including proficiency with Microsoft Office or Google Workspace.
• Good written and verbal communication skills.
• A proactive attitude and eagerness to learn about e-commerce .

Benefits

• Competitive entry-level salary and opportunities for advancement.
• Medical aid contributions and paid time off.
• On-the-job training and mentorship.
• Exposure to various facets of the e-commerce business.
• Supportive team environment in Kimberley .