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City Lodge Hotel Group in Bellville is seeking a Junior Assistant General Manager to assist the Deputy General Manager in running the hotel, ensuring guest services meet brand standards and profitability, and coordinating front office, housekeeping, food & beverage, maintenance, grounds, garden and pool, and security as applicable.
You will lead day-to-day operations, develop people, maximise guest satisfaction, manage expenses, and collaborate with Support Office to achieve shared business
This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. In putting the guest experience first, manages the day-to-day leadership and direction of the hotel and in particular of the assigned department/s, maximises the hotel’s sales and revenue, carefully manages expenses and drives the hotel’s financial returns. Takes ownership of the physical product and the development of people, executes on brand standards and builds awareness of the hotel and brand within the local area. Collaborates with Support Office to achieve the shared business objectives. As a Junior Assistant General Manager, assists the Deputy General Manager | General Manager in the running of the hotel to ensure that guest services are consistent with set standards of service and quality, and the desired profitability, particularly with regards to the effective operation of the assigned department/s (front office, housekeeping, food & beverage, maintenance, grounds, garden and pool, and security (as applicable)). In addition to the assigned department/s, assumes responsibility for other departments when on duty management shifts . Provides a congenial atmosphere in which employees can perform to the best of their ability.
work Employment type Full-Time
location_on Location Town Lodge Bellville, ZA
apartment Employer City Lodge Hotel Group