Junior Admin Clerk

Winning Form

KwaZulu-Natal

On-site

ZAR 134,000 - 201,000

Full time

4 days ago

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Job summary

Winning Form in Durban, KwaZulu-Natal, seeks an Administration/Logistics support role to generate stock picking slips, perform daily warehouse checks, and coordinate with customers on pricing and stock availability. You will help keep customers updated on delivery timelines and assist with dispatching of special requests.

The ideal candidate has basic computer skills, and familiarity with Pastel is advantageous; proficiency in MS Outlook, Excel and Word is desired.

Qualifications

Basic computer skills required.
Pastel knowledge advantageous.
Proficiency in MS Outlook, Excel and Word an asset.

Responsibilities

Generate general stock picking slips for allocated regions on time according to procedures.
Check with the warehouse by COB daily to confirm goods dispatched and customer deadlines.
Communicate stock availability and pricing to customers; assist with queries.
Inform customers promptly of back orders or delays; ensure accurate delivery dates.
Assist with picking/packing and dispatching of special requests when needed.
Ensure accurate invoicing for back-ordered items once stock arrives.
Maintain top-notch communication with customers and internal teams.

Skills

Basic computer skills

Pastel knowledge

Tools

MS Outlook

Excel

Word

Job description

Ensuring that all general stock picking slips for allocated regions are generated on time according to the departments procedures, which need to be adhered to at all times.
Check with the warehouse by C.O.B each day to see if goods have been dispatched to ensure all customers’ deadlines have been met.
Ensure items outstanding to customers are dispatched timeously.
Assist customer with queries on pricing and stock availability.
Ensure any back orders or delays in stock ordered are communicated to the customers clearly and timeously. As communication is the key factor in the department.
Ensure all items on Back order are invoiced once stock has been received.
Communicate accurate estimated delivery dates to the customer taking into buying lead time and logistics/transport time.
Ensure correct customer are being charged and all relative information is supplied to the warehouse.
At times assist the Warehouse team with picking and packing of special requests also including dispatching of goods.
Ensure customer queries are sorted timeously and that communication is always top priority.
Provide support to the sales team. Communication is key.
Assist with any other adhoc tasks as required by management.

Compliance, risk and quality

100% compliance with company policies and procedures.
100% compliance with health and safety regulations.
100% Compliance with relevant laws and regulations.
Declare all gifts.
Do not accept kickbacks. Instances to be reported immediately.
Declare all conflicts of interest upfront.

Growth and new markets / products

Assist with projects as directed from time to time.
Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long term goals of the company.

Qualifications