IT Systems Analyst

Placements24; LegKraal Gate; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Competitive salary

Job summary

Placements24 in Mahikeng, North West, seeks an IT Systems Analyst to bridge business needs and IT solutions, analyze requirements, design and implement systems, and provide ongoing support. The ideal candidate has a bachelor’s degree in IT/CS and 3+ years of experience, strong SQL, documentation, and communication skills; collaboration with developers and network teams is essential.

The role offers a challenging environment in a growing retail group with opportunities for training and

Qualifications

• Bachelor’s degree or equivalent practical experience in IT/CS.
• 3+ years in IT systems analysis, support, or related roles.
• Experience gathering and documenting business requirements.
• Knowledge of IT infrastructure, hardware, software and networking.
• SQL proficiency for data analysis and DB interaction.

Responsibilities

• Analyze user requirements and business needs to define IT system specifications.
• Design, develop, and implement IT solutions to meet objectives.
• Document system designs, processes, and user guides.
• Test and validate new systems and modifications for functionality and performance.
• Provide technical support and troubleshooting for existing IT systems.
• Collaborate with developers, network admins, and IT staff to implement solutions.
• Monitor system performance and identify improvements.
• Assist in planning and execution of IT projects.
• Stay current with technology trends and best practices in IT analysis.
• Conduct end-user training on new systems and functionalities.

Skills

SQL

Requirements gathering

Communication

System design

Problem solving

Education

Bachelor's degree in Information Technology or Computer Science

Job description

About the Role

Our client, a growing retail group, is seeking a diligent and analytical IT Systems Analyst to join their IT department in Mahikeng, North West . This role is essential for bridging the gap between business needs and IT solutions, ensuring that the company's technology systems effectively support operational objectives. You will be responsible for analyzing system requirements, designing and implementing IT solutions, and providing ongoing support and optimization. The ideal candidate will possess strong analytical skills, a solid understanding of IT systems and processes, and excellent communication abilities to effectively liaise with both technical and non-technical stakeholders. This is an excellent opportunity to make a tangible impact on the efficiency and effectiveness of a dynamic business.

Key Responsibilities

• Analyze user requirements and business needs to identify and define IT system specifications.
• Design, develop, and implement IT solutions to meet defined business objectives.
• Document system designs, processes, and user guides.
• Test and validate new systems and modifications to ensure functionality and performance.
• Provide technical support and troubleshooting for existing IT systems.
• Collaborate with software developers, network administrators, and other IT personnel to implement solutions.
• Monitor system performance and identify areas for improvement.
• Assist in the planning and execution of IT projects.
• Stay up-to-date with technology trends and best practices in IT systems analysis.
• Conduct training sessions for end-users on new systems and functionalities.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 3+ years of experience in IT systems analysis, support, or a related role.
• Proven ability to gather and document business requirements effectively.
• Experience with system design and implementation methodologies.
• Strong understanding of IT infrastructure, including hardware, software, and networking.
• Proficiency in SQL for data analysis and database interaction.
• Experience with project management tools and methodologies is a plus.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of business process modeling is advantageous.

Benefits

• Our client offers a competitive salary and benefits package, including medical aid and a provident fund.
• You will have the opportunity to work in a collaborative and supportive team environment within a growing organization.
• This role is based in Mahikeng, North West , providing a stable career path within the retail sector.
• We encourage professional development and offer opportunities for training and skill enhancement.
• Join a company that values its employees and offers a platform for you to grow your career and contribute to the company's success.