IT System Analyst: User Support & System Enhancements

Eskom Holdings SOC Ltd; South Africa; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Eskom Holdings SOC Ltd invites applications for the position of Re-Advert: System Analyst IT Support Services X3 in Sunninghill. The role focuses on providing user support, system enhancements and testing services within the Group Information Technology (GIT) operating model.

Key duties include incident and request support, developing backend solutions, implementing system changes and maintaining process documentation, with a focus on efficient, reliable IT service delivery at Megawatt Park.

Qualifications

• National Diploma in Information Technology/Engineering/Information Systems at NQF6 with 240 credits.
• Minimum of 3 years of experience in information technology.

Responsibilities

• Provide user support for logged incidents and requests.
• Develop solutions and enhancements on backend services and systems.
• Perform system changes and enhancements.
• Perform process documentation and reviews.

Skills

IT support

Education

National Diploma in IT/Engineering/Information Systems (NQF6)

Job description

Eskom Holdings SOC Ltd invites applications for the position of Re-Advert: System Analyst IT Support Services X3 in Sunninghill. The role focuses on providing user support, system enhancements and testing services within the Group Information Technology (GIT) operating model.

Key duties include incident and request support, developing backend solutions, implementing system changes and maintaining process documentation, with a focus on efficient, reliable IT service delivery at Megawatt Park.