IT Support Intern (Fixed Term Contract - 12 months)

EdUpStairs; Cape Town; On-site; ZAR 60,000 - 90,000; Full time

Benefits offered by this job

Hands-on IT experience

Exposure to technologies

Mentorship from IT professionals

Job summary

Westin Cape Town is seeking an IT Support Intern for a 12-month fixed-term contract to support the in-house IT department, assisting staff with technical issues, configuring hardware and software, and gaining hands-on experience in a hospitality setting. You will work under supervision, install and troubleshoot systems, follow procedures, and receive mentorship from experienced IT professionals.

Ideal candidates hold a National Diploma or Bachelor's in IT and possess basic networks, security

Qualifications

• National Diploma in IT or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer systems and software.
• Basic knowledge of network and system security.
• Familiarity with hardware and software installation.
• Basic problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently at times under supervision and as part of a team.
• Able to learn quickly and adapt to changing technology.
• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.

Responsibilities

• Provide technical assistance to staff and customers on hardware and software-related issues.
• Install, configure, and troubleshoot computer systems, hardware, and software.
• Set up and maintain computers, peripherals, and other networked devices.
• Follow established procedures and processes for computer maintenance.
• Provide training and support to team members on the use of computer systems and software.

Skills

IT degree

Basic IT knowledge

Network & security basics

Hardware installation

Problem solving

Communication skills

Teamwork

Adaptability

Mentorship

Education

National Diploma in IT

Bachelor’s degree in IT/CS

Job description

IT Support Intern (Fixed Term Contract - 12 months)

Marriott Cape Town, Western Cape, South Africa Posted 26 Oct 2026

We are looking for a motivated and self-driven Information Technology (IT) Intern to join Westin Cape Town Hotel team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. This is a fantastic opportunity for someone interested in gaining hands-on experience in IT support within a dynamic hospitality environment.

IT Support Intern duties and responsibilities

• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Set up and maintain computers, peripherals, and other networked devices.
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software

IT Support Intern Requirements and Qualifications

• National Diploma in IT or Bachelor’s degree in Information Technology, Computer Science, or related field.
• Basic knowledge of computer systems and software.
• Basic knowledge of network and system security.
• Familiarity with hardware and software installation.
• Basic problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently at times under supervision and as part of a team
• Able to learn quickly and adapt to changing technology.
• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.

Benefits:

• Gain hands-on experience in a professional IT environment.
• Exposure to various technologies and troubleshooting techniques.
• Mentorship from experienced IT professionals.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well‑being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well‑being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.