It Support Engineer Cape Town: Northern Suburbs

Communicate IT; Cape Town; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Communicate IT in Cape Town is seeking an IT Support Engineer to tackle software and hardware challenges, delivering reliable technical assistance across client environments and maintaining high service standards.

You will help implement cutting-edge solutions, guide clients through remediation steps, and communicate or escalate significant issues promptly to minimize downtime and ensure customer satisfaction.

Qualifications

• Tackle and conquer software or hardware challenges.
• Support the implementation of cutting-edge solutions and applications.
• Guide clients through steps to resolve technical problems.
• Communicate and escalate any significant issues promptly.

Responsibilities

• Provide technical support to clients for software and hardware issues.
• Assist with implementing new IT solutions and applications.
• Guide clients through remediation steps and document resolutions.

Skills

Software troubleshooting

Hardware troubleshooting

IT support

Customer communication

Education

Degree in Computer Science or Information Technology

Job description

IT Support Engineer

Reference: CTI003401-CAF-1

Are you ready to join our client's winning team? We're on the hunt for an IT Support Engineer who can tackle any tech challenge that comes their way.

Duties & Responsibilities

Job Description:
Our client believes that providing top-notch IT support requires dedication, agility, and teamwork. They're looking for an IT Support Engineer who can help them achieve big wins.

Skills & Experience:

1. Tackle and conquer software or hardware challenges.
2. Support the implementation of cutting-edge solutions and applications.
3. Guide clients through steps to resolve technical problems.
4. Communicate and escalate any significant issues promptly.

Qualification:
Degree in Computer Science or Information Technology.

Contact CARLIN FISHER on [e-mail] or 021 418 1750, quoting Ref: CTI003401.

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