IT Support Engineer

Communicate IT; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Communicate IT is seeking an IT Support Engineer to join our Cape Town-based team. You will troubleshoot software and hardware issues, support the deployment of new applications, and guide clients through resolving technical problems.

You will communicate clearly, escalate critical issues promptly, and collaborate with colleagues to deliver reliable IT solutions for diverse users. Degree in Computer Science or Information Technology is required, and a customer-focused mindset helps you thrive in

Qualifications

• Degree in Computer Science or Information Technology is required.

Responsibilities

• Tackle and conquer software or hardware challenges.
• Support the implementation of cutting-edge solutions and applications.
• Guide clients through steps to resolve technical problems.
• Communicate and escalate any critical issues to the business promptly.

Skills

Software troubleshooting

Hardware troubleshooting

Customer support

Issue escalation

Education

Degree in Computer Science or Information Technology

Job description

IT Support Engineer

Reference: CTI003401-CAF-1

Are you ready to join our client's winning team? We're on the hunt for an IT Support Engineer who can tackle any tech challenge that comes their way.

Duties & Responsibilities

Job Description:
Our client believes that providing top-notch IT support requires dedication, agility, and teamwork. They're looking for an IT Support Engineer who can help score big wins.

Skills & Experience:

1. Tackle and conquer software or hardware challenges.
2. Support the implementation of cutting-edge solutions and applications.
3. Guide clients through steps to resolve technical problems.
4. Communicate and escalate any critical issues to the business promptly.

Qualification:
Degree in Computer Science or Information Technology.

Contact CARLIN FISHER on [e-mail] or 021 418 1750, quoting the Ref: CTI003401.