IT Service Delivery Intern - Enable Seamless Tech for Teams

Company : Corteva Agriscience; Akasia; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Corteva Agriscience is seeking an IT Service Delivery Intern to support multi-channel IT assistance and local infrastructure in Rosslyn, Gauteng, South Africa. You will drive user adoption of IT solutions and collaborate on projects to enhance productivity.

Responsibilities include operating IT infrastructure, delivering training, and maintaining knowledge resources. The role emphasizes customer focus, teamwork, and proactive service delivery within a corporate IT environment.

Qualifications

• Bachelor's degree required.
• Knowledge of Windows-based desktops and Apple iOS devices.
• ITIL and PMP certifications are a plus; ServiceNow knowledge a plus.

Responsibilities

• Handle local IT operations: infrastructure, devices, end-user computing, telecom.
• Maintain efficient IT processes and workflows at Corteva.
• Act as a super user: train users, support change management, and communicate IT updates locally.
• Create and update knowledge articles and training materials.

Skills

End User Computing

Windows

iOS

Interpersonal skills

Project management

Education

Bachelor's degree

Tools

ServiceNow

SharePoint

Office 365

PowerApps

Job description

Corteva Agriscience is seeking an IT Service Delivery Intern to support multi-channel IT assistance and local infrastructure in Rosslyn, Gauteng, South Africa. You will drive user adoption of IT solutions and collaborate on projects to enhance productivity.

Responsibilities include operating IT infrastructure, delivering training, and maintaining knowledge resources. The role emphasizes customer focus, teamwork, and proactive service delivery within a corporate IT environment.