IT Operations Manager

Placements24; Upington; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance

Remote work

Home office allowance

Professional development

Performance bonuses

Job summary

Placements24 is seeking an experienced IT Operations Manager to lead remote IT infrastructure, support functions, and service delivery across distributed systems and teams.

You will oversee networks, servers, cloud services (AWS, Azure), and cybersecurity, while mentoring remote staff and driving security, reliability, and performance improvements.

This fully remote role offers a competitive package with bonuses, health coverage, and a home office setup allowance.

Qualifications

• Significant experience in IT Operations Management or similar IT leadership role.
• Strong expertise in network administration, servers, cloud (AWS, Azure) and cybersecurity.
• Experience managing remote IT teams and delivering IT services with strong communication and project management skills.

Responsibilities

• Oversee day-to-day IT infrastructure operations including servers, networks, cloud services and end-user computing.
• Develop and implement IT policies, procedures and best practices for security, stability and compliance.
• Manage IT support functions ensuring timely resolution of user issues and service requests.
• Lead and mentor the IT operations team to foster technical excellence and customer service.
• Plan and execute IT projects including upgrades, migrations and new technology deployments.

Skills

IT operations management

Network administration

Server management

AWS

Azure

Cybersecurity

Remote team management

PMP

ITIL

CISSP

Communication

Problem solving

Project management

Education

Bachelor's degree in Computer Science or related field

Job description

Our client is seeking an experienced and technically adept IT Operations Manager to lead their IT infrastructure and support functions remotely. This role is responsible for ensuring the reliability, security, and performance of the company's IT systems and services. The ideal candidate will have a strong background in IT operations, systems administration, network management, and cybersecurity, with proven experience in managing IT teams in a distributed environment. You will play a critical role in maintaining robust IT infrastructure and providing exceptional technical support to all employees, ensuring business continuity and operational efficiency.

Key Responsibilities

• Oversee the day-to-day operations of the IT infrastructure, including servers, networks, cloud services, and end-user computing.
• Develop and implement IT policies, procedures, and best practices to ensure system security, stability, and compliance.
• Manage IT support functions, ensuring timely resolution of user issues and service requests.
• Lead and mentor the IT operations team, fostering a culture of technical excellence and customer service.
• Plan and execute IT projects, including system upgrades, migrations, and new technology deployments.

Requirements

• Significant experience in IT Operations Management or a similar IT leadership role.
• Strong technical expertise in network administration, server management, cloud technologies (e.g., AWS, Azure), and cybersecurity.
• Proven ability to manage remote IT teams and troubleshoot complex technical issues.
• Excellent communication, problem-solving, and project management skills.
• Relevant IT certifications (e.g., PMP, ITIL, CISSP) and a Bachelor's degree in Computer Science or a related field are preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement, enabling flexible working conditions.
• Comprehensive health, dental, and vision insurance plans.
• Generous allowance for home office setup and professional development opportunities.
• Opportunity to lead IT operations for a growing organization in a remote-first capacity.