Remote Technical Operations Manager

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Performance bonuses

Fully remote work

Health, dental, and vision insurance

Home office equipment allowance

Access to cutting-edge technologies

Job summary

Placements24 seeks a Remote Technical Operations Manager to lead IT operations and infrastructure from a virtual location. You will oversee performance, security, and scalability while guiding a distributed team of IT professionals and implementing best practices across operations and support.

The ideal candidate brings a strong technical background, proven remote management skills, and a track record of delivering reliable, secure systems in a fast-moving environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in IT operations or infrastructure management.
• Proven experience managing remote IT teams and distributed infrastructure.
• Strong knowledge of cloud computing platforms, network administration, and cybersecurity principles.
• Excellent leadership, problem-solving, and communication skills.
• Experience with ITIL frameworks and service management tools.

Responsibilities

• Manage and oversee all aspects of technical operations, including infrastructure, networks, and systems administration.
• Lead and mentor a remote team of IT professionals, fostering a collaborative and high-performance culture.
• Ensure the reliability, security, and scalability of all IT systems and services.
• Develop and implement IT operational policies , procedures, and best practices.
• Manage IT budgets, vendor relationships, and procurement of hardware and software.
• Monitor system performance, troubleshoot issues, and implement proactive solutions to minimize downtime.

Job description

About the Role

Our client is seeking a skilled Remote Technical Operations Manager to lead their technical operations and infrastructure management from anywhere. This role is crucial for maintaining the stability, security, and scalability of their technology systems. You will manage a remote team of IT professionals, oversee system performance, and implement best practices for IT operations and support. The ideal candidate possesses a strong technical background coupled with exceptional leadership and remote management capabilities, driving innovation and reliability in a virtual setting.

Key Responsibilities

• Manage and oversee all aspects of technical operations, including infrastructure, networks, and systems administration.
• Lead and mentor a remote team of IT professionals, fostering a collaborative and high-performance culture.
• Ensure the reliability, security, and scalability of all IT systems and services.
• Develop and implement IT operational policies , procedures, and best practices.
• Manage IT budgets, vendor relationships, and procurement of hardware and software.
• Monitor system performance, troubleshoot issues, and implement proactive solutions to minimize downtime.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in IT operations or infrastructure management.
• Proven experience managing remote IT teams and distributed infrastructure.
• Strong knowledge of cloud computing platforms, network administration, and cybersecurity principles.
• Excellent leadership, problem-solving, and communication skills.
• Experience with ITIL frameworks and service management tools.

Benefits

• Highly competitive salary and performance-based bonuses.
• Fully remote work flexibility.
• Comprehensive health, dental, and vision insurance coverage.
• Allowance for home office equipment and professional development.
• Opportunities to work with cutting-edge technologies in a dynamic environment.