IT Operations Lead: Microsoft Infra, Global Team, Hybrid

AES Global; Johannesburg; Hybride; ZAR 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Résumé du poste

AES Global in Johannesburg is seeking an IT Operations Manager to own the infrastructure, hardware and support estate that keeps its consulting teams working locally and internationally.

This hands-on leadership role requires you to lead 8–12 IT support consultants, own infrastructure and policy, and stay close enough to fix issues when needed. Hybrid working is offered with three days in the office.

Qualifications

• A relevant degree.
• At least 15 years’ experience in IT operations, infrastructure or technical support, with leadership experience.
• Background in support infrastructure—hardware and desktop support.
• Extensive experience supporting a Microsoft environment.
• Proven experience managing a team of around 8–12 technical support people.

Responsabilités

• Lead a team of 8–12 IT support consultants with full 360 management responsibility.
• Own infrastructure, hardware, security and policy management across the estate.
• Keep a substantial Microsoft environment healthy, supported and well run.
• Manage infrastructure, hardware, software and user support across international sites.
• Coordinate remote support for distributed teams and stay hands-on when fixes are needed.
• Oversee building maintenance and management, including renovations and repairs.

Connaissances

Leadership

IT operations

Microsoft environment

Formation

Relevant degree

Outils

Microsoft environment

Description du poste

AES Global in Johannesburg is seeking an IT Operations Manager to own the infrastructure, hardware and support estate that keeps its consulting teams working locally and internationally.

This hands-on leadership role requires you to lead 8–12 IT support consultants, own infrastructure and policy, and stay close enough to fix issues when needed. Hybrid working is offered with three days in the office.